Are Vinted sales final?
If we believe the item is described appropriately, the order will be completed and the seller will receive the payment. If we believe it's SNAD, the seller has 2 days to either request a return or release the refund to you.Are all sales final on Vinted?
Your order is protected when you pay through Vinted. You'll get a refund if your item doesn't arrive, was damaged in transit, or is significantly not as described. Let us know within 2 days of delivery if something isn't right. Unless otherwise agreed, the buyer covers the return cost.Are you protected as a seller on Vinted?
If the Item is confirmed by VINTED as lost or damaged in transit, the transaction will be cancelled, Buyer will get a refund of the Total Price and the Seller will be compensated in accordance with Section 9.1. 1. 6.5. 3 For Items Significantly Not As Described Items (excluding counterfeit claims).What happens if a buyer is not happy on Vinted?
If you purchased an item using the “Buy now” button and you think it's significantly not as described, you can suspend the order and submit a refund request (under our Buyer Protection and Refund Policy).What happens if I get scammed on Vinted?
Buyer protectionWe'll issue a refund if your item doesn't arrive, arrives damaged, or is not as described. You have 2 days to submit a claim.
Is this the end of selling on Vinted? | UK Reseller
Is Vinted full of fakes?
On Vinted, you can only sell authentic items — all counterfeit items are strictly prohibited. We aim to keep Vinted a trustworthy and safe platform for our members by ensuring that everyone complies with all applicable laws and intellectual property regulations.Can you get a refund through Vinted?
What is refunded? You'll get a refund if your order was cancelled or if you returned the item to the seller. You will be refunded once the order is marked as cancelled on Vinted or once the seller confirms receipt of the returned package, depending on the situation.Does Vinted side with buyer or seller?
We'll review if the item is SNAD or not, based on the evidence given by both sides. If our support team determines that the item is described appropriately, the order will be completed and the seller will receive the payment.Is it rude to haggle on Vinted?
Buyers are encouraged to haggle and sellers will offer bundle deals to make purchases even more enticing. Vinted has become my favourite place to shop for second-hand clothing.Does Vinted protect buyers?
Buyer Protection fee is mandatory for every order made through Vinted, and is applied automatically at checkout.What should I be careful of on Vinted?
See if a seller is trustworthy by checking their profile description and verified info. You can view sellers' star ratings and read other members' reviews about buying from them. Always make your purchases with a secure payment method and by using the Buy now button.What to avoid on Vinted?
Strictly prohibited items:Counterfeit items. Free samples, testers or promotional items (including items contained in 'Beauty Boxes'). Prescription products, medications, professional medical supplies, vitamins, food supplements.
Should you delete sold items on Vinted?
If it happens that you sold an item on a different platform, please hide or delete it from your Vinted wardrobe instead of marking it as sold. The “Mark as sold” button is only used for items sold outside of our system — it is not used for reserving items.What happens if someone wants a refund on Vinted?
If our support team determines that the item is described appropriately, the order will be completed and the seller will receive the payment. If our support team determines it's SNAD, the seller will have 2 days to either request a return or release the refund to you.What happens when someone buys your item Vinted?
Once an order is complete, you'll receive your earnings within 2 days. Earnings from completed sales are stored in your Vinted Balance. You can then transfer your earnings from your Vinted Balance to your bank account.Who pays for returns on Vinted?
The buyer usually covers the cost of return shipping. However, you can discuss it with the seller and they can offer to pay for it when requesting an item return.Do people get notified when you reduce the price on Vinted?
Upload new items regularly - potential buyers will start following you and they'll be notified when you add something new. Reduce the price of your items. Members who follow you or who have favourited your items will be notified of the discount.What happens if someone makes an offer on Vinted but doesnt pay?
Note however that if you have not completed your payment within 24h, the offer will expire and the item(s) put back for sale. The seller can also make you a counter-offer. In this case, you'll need to either accept or make another counter-offer.What happens if you accept an offer on Vinted but they havent paid?
If the buyer doesn't pay for the offer that was acceptedOur system will automatically calculate the shipping cost at checkout and generate a shipping label depending on the shipper selected by the buyer. If the buyer doesn't pay for the accepted offer within 24 hours, the offer will expire.