Can I exchange an item bought online?

You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have. You might be able to return your item to a shop in person, even if you ordered it online. If you return your item in person, you don't have to pay for postage.
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How to exchange online products?

Exchange an Item
  1. Go to Your Orders and select Return or replace items beside the item(s) you want to exchange.
  2. Select a reason for return.
  3. Follow the instructions on screen.
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Can I return something to a store if I bought it online?

Be sure to ask about the store's policy. Some will allow you to return most, but not all, items to the store. Does the store guarantee satisfaction or your money back? Some online stores do not offer guarantees or allow returns, but many do.
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Can I exchange an online order in store at New Look?

You can certainly return your item/s in store (don't forget to create a QR code here) and purchase another size/colour whilst you're there, stock depending.
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Can I exchange an item I bought online at Walmart?

Returning items purchased on Walmart.com

You have 90 days after purchase or upon receipt to return most items unless noted in our exceptions. Items sold and shipped by a Marketplace seller may be returned within 30 days. To ensure your item may be returned, review the exceptions on our Corporate Return Policy page.
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Best Buy Return Policy Explained | Full Guide to Returns, Exchanges & Refunds

Can I exchange if I bought online?

Most sellers give instructions on how to return items, and often include returns labels with your order. You usually have 14 days to return the item after telling the seller - check your terms and conditions for how long you have. You might be able to return your item to a shop in person, even if you ordered it online.
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Can I return a Walmart online order to the store without a receipt?

If you don't have your receipt, show us your valid government-issued photo identification. We'll accept your return if your identification information matches with the one stored in our secured database. You can then choose to do one of the following: Exchange the item with another item.
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Can I exchange an online order in store with M&S?

You have 14 days for sale items bought online, unless otherwise stated; exclusions apply). If the item is unused, in its original packaging and accompanied by a valid proof of purchase, we'll offer an exchange in our clothing and home stores (store returns only) or a full refund.
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How do I return an order?

Online return tips for a smooth return process (and fast refund)
  1. Read the store's return policy.
  2. Keep the original packaging.
  3. Take photos of any damage or defects.
  4. Start the return process ASAP.
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Can you return without a receipt for a New Look?

Items must be unworn and in their original condition. Items must be returned with a valid order number or receipt. All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated or a refund to gift card has been selected).
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Can online retailers refuse returns?

Online, mail and phone order sales

Sales of this kind are known as 'distance selling'. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they've told you.
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What happens digitally when you click return this item on an online purchase?

The server fetches order details from the database: checks purchase history, purchase date, and return and refund policies. It also checks the availability of the item in different sizes/colors using an inventory database.
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How do I get my money back from an online purchase?

The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this. Then, if you can't resolve the issue, get in touch with your bank.
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Can I return something I bought online to the actual store?

Assuming that the online retailer has a brick and mortar location then yes it is absolutely possible to make a local return instead of shipping a product back for a return. For instance I often shop online from Kohl's and if things don't fit I return them to the local store here in town.
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What is an exchange in online shopping?

Exchange involves returning an item and receiving a different product of equal cost. It is common when customers want to change for a different size, colour, or model variant.
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How to send as in exchange online?

  1. Go to the Management tab.
  2. Select Mailbox Management under Exchange Online from the left pane.
  3. Choose Mailbox Delegation under the Exchange Mailbox Tasks category.
  4. In the Mailbox Delegation page, select the Modify Send As option.
  5. Choose whether you want to add or remove the permissions.
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How to exchange a Walmart online order?

Start an Online Return
  1. Select Purchase History in your account.
  2. Select View details for the item you want to return.
  3. Select Start a return.
  4. Place a checkmark next to the item(s) you wish to return and select Continue.
  5. Select the reason you'd like to return; select Next.
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Can I get a refund in cash if I paid by debit card?

It's important to note that not all merchants may offer cash refunds for debit card purchases. Some may insist on refunding the amount back to the card used for the transaction. If you're unsure about the store's refund policy, it's best to ask before making a purchase.
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What is the return policy for Amazon?

Items shipped from Amazon.com, including Amazon Resale, can be returned within 30 days of delivery, with some exceptions: For most Amazon Global Store returns, you will be provided with a pre-paid UPS return label which allows you to return the item(s) to any UPS drop-off point located across the US.
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Do you need proof of purchase for an exchange?

Most retailers will ask for proof of purchase when you return an item. They want to see that it was bought from them, and when you bought it. Try to keep your receipts. But if you don't have the receipt, a credit card statement or cheque stub may be accepted.
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How do you return an item ordered online?

Read the store's return policy to ensure you're returning it within the allowed timeframe. If required, take photos of any damages or defects. Sign into your online account and go to the purchased item, or reach out to the seller with the purchase number. Package the item securely and ship it to the seller's address.
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What rights do I have when buying online?

If it was essential that the goods were delivered on time, you have the right to cancel the purchase and get a full refund. If the delivery was not time-essential, but another reasonable delivery time cannot be agreed, you are also within your right to cancel the order for a full refund.
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In what circumstances can you insist on a refund?

You'll have legal rights if the item you bought is: broken or damaged - this is known as not of satisfactory quality. unusable - this is known as not fit for purpose. not what was advertised or doesn't match the seller's description.
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What to do if an online retailer won't refund?

It's usually best to try to contact the trader. If you can't contact them or they won't help, ask your card provider or PayPal to help.
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What is a section 75 claim?

Fortunately, certain credit card purchases are likely to be legally protected under Section 75 of The Consumer Credit Act 1974. What does this mean? It means your credit card provider could be jointly responsible with the retailer or supplier if something goes wrong.
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