Can you go Winter Wonderland without booking online?

Yes, there are several box offices at Hyde Park Winter Wonderland where you can buy tickets for all attractions. Please be aware that these are subject to availability, and we strongly advise you to book your tickets in advance to avoid disappointment.
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Can you go to Winter Wonderland without booking?

There shall be no admittance to the Event without a valid Event Ticket.
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Can you just show up at Winter Wonderland?

All visitors must pre-book an entry ticket in advance – you cannot just turn up like previous years.
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Can you pay cash at Winter Wonderland?

While you can use cash at Hyde Park Winter Wonderland, all our bars and stalls accept contactless payments. You will also be able to use contactless payments at our rides, token booths and games.
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Do you have to pre book ice skating at Winter Wonderland?

To guarantee your slot and beat the queue, we highly recommend pre-booking ice skating in advance as this will ensure there is space and allow you to make the most of your time at Winter Wonderland.
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Should YOU Visit Winter Wonderland? - Hyde Park, London

Can you queue for Winter Wonderland?

At busy times there can be queues at Hyde Park Winter Wonderland, so please allow sufficient time to enjoy your ride. Please note some ride queues may close up to an hour before the event closes at 10pm. Was this article helpful?
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Is there an entrance fee to Winter Wonderland?

Entry to Winter Wonderland is free during off-peak hours and either £5 or £7.50 during peak times, and you can head along for cheerily lit fairground rides, a child-friendly Santa Land (including Santa's grotto) and quaint Christmas markets.
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Does Winter Wonderland accept walk ins?

Yes, all visitors will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland. You will need to purchase an Off-Peak, Standard, or Peak entrance ticket depending on when you wish to attend.
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Are you only allowed in Winter Wonderland for 2 hours?

You will need to enter Hyde Park Winter Wonderland during your entrance ticket time slot, but after that you are welcome to stay and enjoy the festive fun for as long as you like until we close at 10pm.
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Can you pay for rides at Winter Wonderland on the day?

Purchase tickets for any of our pre-book able rides online via https://winterwonderland.seetickets.com/winterwonderland. Use your contactless card at the rides to make use of our Tap and Ride service. Purchase ride tokens from one of our many token booths on site at Hyde Park Winter Wonderland.
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Is Winter Wonderland strict on entry time?

If you arrive outside of your booked entrance slot, you are not guaranteed entry. Whilst we will do our best to accommodate latecomers who arrive after their timed entrance slot, please note this may not always be possible.
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How long is the queue for Winter Wonderland?

During busy periods you may have to wait up. to 1 hour to enter Winter Wonderland. The Ice rink, Circus, Giant Wheel and Magical Ice.
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Can you leave and come back to Winter Wonderland?

Once you have entered the event, you will not be able to leave and return on the same entry ticket. Once your ticket has been scanned, you will not be able to re-use it.
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Can you spend the whole day at Winter Wonderland?

You are welcome to stay until the park closes at 22:00! Please note that all bars close at 21:45.
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Can you stay in Winter Wonderland as long as you like?

There is no time limit on your visit, you can stay as long as you like! Children under the age of 12 must be accompanied by a responsible person who is 16 years or older, to ensure everyone's safety and enjoyment. Credits can be purchased in advance online or at the venue during your visit.
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What time do you get kicked out of Winter Wonderland?

Winter Wonderland is open between 17th November and the 1st January every day (except Christmas day) 10am till 10pm.
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What does Winter Wonderland ticket include?

An entry ticket allows entrance to Hyde Park Winter Wonderland. It does not include entry to any attractions or rides or guarantee entry to The Bavarian Hall or any other bar or restaurants.
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Is Winter Wonderland open 2023?

Located in London's iconic Hyde Park, Winter Wonderland is the world's ultimate destination for festive fun. Running for six magical weeks from 17 November 2023 to 1 January 2024, Hyde Park Winter Wonderland offers a variety of attractions, activities, entertainment, food, drinks, and so much more.
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Can I take a backpack into Winter Wonderland?

We strongly advise not bringing large bags or luggage to event as we may not be able to accommodate these. We advise only bringing a handbag or small rucksack. We ask all guests to be vigilant and not to leave bags and belongings unattended at any time.
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Will Winter Wonderland sell out?

Hyde Park Winter Wonderland opening times

Tickets can be reserved online or purchased on the day but it is expected that some events will sell out for weekends and dates closer to Christmas. Organisers may cancel events, alter schedules, or change admission requirements without notice.
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How do you get fast track in Winter Wonderland?

You can upgrade your Giant Wheel tickets to Fast Track at the point of booking your tickets so you can jump the queue. There is an upgrade fee per ticket or pod.
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Are you allowed to take your own food into Winter Wonderland?

Can I bring my own food to Winter Wonderland? Yes, you can take your own food into Winter Wonderland.
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What happens if you miss your Winter Wonderland time slot?

Late arrivals will be allowed at the discretion of the operator. We advise customers to arrive at their booked attraction 20 minutes before the start time stated on the ticket. Please allow time for queuing at the entrance gates. Please also allow enough time to get from one attraction to the other.
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Can you buy Winter Wonderland tickets at gate?

Yes, there are several box offices at Hyde Park Winter Wonderland where you can buy tickets for all attractions. Please be aware that these are subject to availability, and we strongly advise you to book your tickets in advance to avoid disappointment. Please arrive in plenty of time if choosing this option.
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