Yes, all visitors will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland. You will need to purchase an Off-Peak, Standard, or Peak entrance ticket depending on when you wish to attend. Please note all members of your party will require an entry ticket.
Entry to Winter Wonderland is free during off-peak times, but entry at peak times and access to some activities require a paid-for ticket. In 2023, visitors who spent an additional £25 on chargeable attractions, rides or games when booking their ticket were entitled to free admission.
Yes, there are several box offices at Hyde Park Winter Wonderland where you can buy tickets for all attractions. Please be aware that these are subject to availability, and we strongly advise you to book your tickets in advance to avoid disappointment. Please arrive in plenty of time if choosing this option.
Entry to Winter Wonderland is free during off-peak hours and either £5 or £7.50 during peak times, and you can head along for cheerily lit fairground rides, a child-friendly Santa Land (including Santa's grotto) and quaint Christmas markets.
Tickets sell out especially at weekends and evenings so we recommend that you book ahead. Please note that tickets are not refundable or exchangeable. See Ticketing and Concessions (below) for further details. We strongly advise arriving at Winter Wonderland 30 minutes prior to your booked attraction.
Are you only allowed in Winter Wonderland for 2 hours?
You will need to enter Hyde Park Winter Wonderland during your entrance ticket time slot, but after that you are welcome to stay and enjoy the festive fun for as long as you like until we close at 10pm.
Each gate is best to enter for specific areas and attractions so you don't waste any time getting in and getting onto your first ride or getting your ice skates on!
While you can use cash at Hyde Park Winter Wonderland, all our bars and stalls accept contactless payments. You will also be able to use contactless payments at our rides, token booths and games. Was this article helpful?
While you can use cash at Hyde Park Winter Wonderland, all our bars and stalls accept contactless payments. You will also be able to use contactless payments at our rides, token booths and games.
If you arrive outside of your booked entrance slot, you are not guaranteed entry. Whilst we will do our best to accommodate latecomers who arrive after their timed entrance slot, please note this may not always be possible.
How many entrances are there to Winter Wonderland?
Did you know we have 4 different entrances to Hyde Park Winter Wonderland and you can use ANY of them 😍 Your gate of choice will depend on where you're arriving from and what your first booked Things To Do are at Winter Wonderland...
At busy times there can be queues at Hyde Park Winter Wonderland, so please allow sufficient time to enjoy your ride. Please note some ride queues may close up to an hour before the event closes at 10pm. Was this article helpful?
If you've got some time before you join us for your visit to Hyde Park Winter Wonderland, why not explore Hyde Park itself – we're so lucky to call this beautiful place home! Marble Arch and Hyde Park Corner might be the nearest tube stations to our gates but they're also the busiest.
Yes, all visitors will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland. You will need to purchase an Off-Peak, Standard, or Peak entrance ticket depending on when you wish to attend. Please note all members of your party will require an entry ticket.
Purchase tickets for any of our pre-book able rides online via https://winterwonderland.seetickets.com/winterwonderland. Use your contactless card at the rides to make use of our Tap and Ride service. Purchase ride tokens from one of our many token booths on site at Hyde Park Winter Wonderland.
What happens if you turn up late to Winter Wonderland?
You will be allowed entry if you arrive within your allotted session time. No refunds will be given for a late arrival which results in customers not receiving a full session or performance. Late arrivals will be allowed at the discretion of the operator.
Security checks may result in delays when entering the Site, please leave extra time for these searches to take place. We strongly advise not bringing large bags or luggage to event as we may not be able to accommodate these. We advise only bringing a handbag or small rucksack.
