Can Zara clothes be exchanged in any store?
Items must be in their original condition and include all labels. You have to make the exchange in the same market/region where you made the purchase.Can you return Zara items to a different store?
You can return your items for free at any of our Zara stores. HOME items can be returned as well to ZARA HOME stores. The in-store return option is available for both online and in-store purchases. Simply provide the items to be returned and your Zara QR or purchase receipt.Does Zara do exchanges in-store?
You always have the option to make an exchange in-store or a return. You cannot make more than two simultaneous exchange requests, however you can include up to a maximum of five items in each request.What are the conditions for Zara exchange?
CONDITIONS TO COMPLETE AN EXCHANGEAll sale items marked as FINAL SALE are not eligible for returns or exchanges. The exchange must be handled within the established period: Online purchase: you have 30 days from the shipment date of your order. Purchase at a store: you have 30 days from the purchase date.
Does Zara take old clothes?
As part of our social and environmental commitment, we want to help you extend the useful life of your garments. To this end, we have developed a used clothing collection program. In collaboration with local non-profit organisations, we recover garments that are no longer used and give them a second life.ZARA Shipping & Return Policy Explained | How To Save Money On Zara Online In 2025
Where do you take Zara returns?
You can return items free of charge in any of our Zara stores. In-store return is available for online purchases as well as those made in a physical store. You just have to present the items to return and your Zara QR or the receipt. Use our store locator to find your nearest Zara store.How strict is Zara with returns?
Shop at a physical store: you have 30 days from the date of purchase. For any item that is defective, not of acceptable quality, not fit for its purpose or is incorrectly described, this does not apply. Items must be in their original condition and include all labels.What is the return policy for Zara India?
Online shopping: you have 30 days from the shipping date of your order. Shop at a physical store: you have 30 days from the date of purchase. Items must be in their original condition and include all labels. You have to make the return in the same market/region where you made the purchase.Can you exchange things at Zara without a receipt?
EXCHANGES AT A ZARA STORERemember: to make an exchange, you must show the purchase receipt or your Zara QR code. Find your nearest store in our store finder.
How many days do you have to exchange at Zara?
CONDITIONS TO COMPLETE A RETURNyou have 30 days from the shipping date of your order. Items must be in their original condition and include all labels. You have to make the return in the same market/region where you made the purchase.
Can I return clothes to Zara without tags?
Zara generally requires all original tags to be attached for a return, but some stores may accept returns if you have the receipt and the item is in perfect condition.Will Zara accept returns after 30 days?
Zara generally does not accept returns after 30 days, but there are occasional exceptions 2 depending on the circumstances.Can Zara look up receipts?
If you have made a purchase in one of our stores and have misplaced your receipt, you can find it here. To do so, please fill in the fields in the form available at Zara.com. Be sure to have the information needed to find it: The reference number of some of the items purchased.Can I change the size on Zara?
EXCHANGES AT A ZARA STOREPlease note that you can always return your order before the deadline and make a new purchase. However, for purchases made in a store, you have the option to exchange items for another garment, another size or another colour.