Do CeX ask for proof of purchase?

All faults must be verified in order to honour the warranty. Proof of purchase is required for all returns. Faults due to removable batteries not covered beyond 30 days. The 2 Days Goodwill return does not include new items such as CeX Basics and SIM Cards.

Do CeX need proof of purchase?

(a) Accompanied by a valid proof of purchase for the Products. (b) Returned Products to CeX should contain all items included in the original Product.

What ID do you need for CeX?

Current Signed Passport. EU National Identity Card. Current UK photocard Driving Licence (full/provisional)

Do CeX check if phones are stolen?

Every used mobile device that CeX considers as a buy from the public is checked against the GSMA Device Check database. If the results show that the device has been reported as lost or stolen by a participating operator, CeX will reject the device.

Do CeX give you cash straight away?

Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.

Can I just turn up to CeX to sell?

Do CeX give you cash in hand?

When selling items to any CeX store you can be paid by the following methods: CeX Voucher. Cash. Bank Transfer (FPS)

How long does it take for CeX to put money in your bank?

Bank transfer

- Withdrawal requests are processed within 24 hours on business days. After payment is processed by our Finance team, it will take some time to reach your bank account (depending on your bank processing rules).

How long do CeX take to test phones?

The test time for phones is 20mins + charge time. However, this depends upon how busy the store is.

Can I sell a phone that I found?

You can't sell a phone you've reported as stolen. You can't sell a phone you just find in the street. And, uh, you can't steal a phone and then sell it to a recycler. In fact, it'd count as an illegal sale.

Do CeX accept cracked phones?

Discounted - Poor condition but must be fully working. Chips, dents and scratches are acceptable providing function is not impeded. Cracks or missing/broken casing is not acceptable.

How long does it take CeX to verify?

If you've submitted everything correctly, you'll get an email from our Compliance Officer confirming successful verification within an hour.

Do CeX check serial numbers?

Any (S) marked items that are received unsealed will unfortunately not be accepted by CeX. Any items containing (SN) in the name must have the products original serial number, product number or activation code present.

Can a 14 year old work at CeX?

No, minimum age is 16. Do they take volunteers and if they do what's the minimum age? Does cex hire 16 year olds ? Yes, you're paid minimum wage though so you'd be better off with a job in a supermarket.

Can I sell my phone to CeX without a box?

Do CeX buy items that no longer have their original box? We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.).

How long does it take for CeX to pay?

Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.

Do you need a receipt for CeX warranty?

4.1 CeX will only accept Products returned that are: (a) Accompanied by a valid proof of purchase for the Products.

Can you legally sell a lost iPhone?

Even possession of a device that was blacklisted could be a crime, if your intent was to sell the device. If the iPhone you're trying to sell was reported lost, then you know it doesn't belong to you. That makes failure to return it to the owner constitutes possession of stolen property.

Can I sell a locked phone I found?

A locked phone means you can't use or sell it either because you cannot activate it on another network or simply don't have access.

What happens if you sell a lost phone?

Depending on the value of the merchandise, the customer may be charged with a misdemeanor or felony. It's certainly a headache for us dealing with customers who attempt to sell goods reported lost or stolen, but it does happen from time to time.

What can I sell to CeX?

Trade in your unwanted Games, Phones, Consoles, Tablets and Gadgets for Cash. Alternatively upgrade for less and get even more for your old stuff in CeX vouchers! Selling to CeX is easy and you can choose how you sell, so you can sit back, relax and cash in your clutter at your convenience.

How do you test a phone before buying it?

How do I test my second hand phone before buying it?

A sticker with IMEI (International Mobile Equipment Identity) is usually on the phone case. If not you can go with * # 06 # combination to see IMEI. Compare a unique IMEI number you got with the one on the invoice or the shipping box. This combination is compliant with both iPhone and Android models.

Do CeX pay on Saturdays?

Bank holidays and weekends

Domestic and international wire transfers are not processed on weekends and public holidays.

How easy is it to sell to CeX?

It's free and easy to become a member! We have 2 types of... Are there any limits on the amount of items I can sell? There is no minimum or maximum amount of items that can be sold to us in-store.

How do I receive money from CeX?

You'll receive an email to the address connected with your CEX.IO account confirming your withdrawal request. As soon as it's processed on our side, you'll receive another notification by email. Usually, it takes only a few minutes for funds to be credited to your card.