Do CeX check if phones are stolen?

Every used mobile device that CeX considers as a buy from the public is checked against the GSMA Device Check database. If the results show that the device has been reported as lost or stolen by a participating operator, CeX will reject the device.
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How long do CeX take to test phones?

The test time for phones is 20mins + charge time. However, this depends upon how busy the store is.
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Do CeX buy blocked phones?

- Sorry to know this, we perform a checkmend test if any device is blocked for testing and if it is reported as lost/stolen/ blocked, we deny the trade in.
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Can I sell a cracked phone to CeX?

Discounted - Poor condition but must be fully working. Chips, dents and scratches are acceptable providing function is not impeded. Cracks or missing/broken casing is not acceptable.
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Do CeX buy phones without box?

Do CeX buy items that no longer have their original box? We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.).
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How to check if a phone is lost or stolen

Do CeX check serial numbers?

Any (S) marked items that are received unsealed will unfortunately not be accepted by CeX. Any items containing (SN) in the name must have the products original serial number, product number or activation code present.
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Do CeX give you cash straight away?

Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
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What do I need to sell a phone at CeX?

Before selling any device to us, you will need to remove all accounts and cloud based logins from your device. Guides on how to remove your accounts/ icloud for Apple devices can be found here , and for Android devices here. Are there any memory or external storage devices/cards in your device?
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Do CeX pay cash for phones?

CeX is the UK's biggest second-hand electronics and entertainment specialist. You can buy, sell and exchange your games, phones, consoles, laptops, tablets, computers, electronics & gadgets for cash.
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Do CeX give cash for phones?

Get cash for your tech the easy way at CeX. With new iPhones on the way, now is the best time to sell your phone for the best price. Discover the value of your old tech at CeX and get your next phone for less.
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Do CeX refuse to buy?

8.1 CeX reserves the right to refuse to purchase any Product at their sole discretion. 8.2 CeX reserves the right to limit the number of purchases at their sole discretion. In case of selling multiple same/similar Product, a bulk-selling discount would be applicable.
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What happens if you sell a locked phone?

You can still sell your device without any trouble if you have fully paid off your contract. So, if you are wondering whether you can sell your iPhone if it's locked to an old network, the answer is a YES: you can!
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Do I have to unlock my phone to sell it?

If you can't unlock your phone, it's not the end of the world. You'll just have to find a buyer on your network and be prepared to accept a lower offer than an unrestricted phone would fetch. Now that you're ready to hit the market, here are the major options.
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Do CeX ask for proof of purchase?

All faults must be verified in order to honour the warranty. Proof of purchase is required for all returns. Faults due to removable batteries not covered beyond 30 days. The 2 Days Goodwill return does not include new items such as CeX Basics and SIM Cards.
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How quickly do CeX pay?

Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
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Does CeX give cash in hand?

When selling items to any CeX store you can be paid by the following methods: CeX Voucher. Cash. Bank Transfer (FPS)
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How much does CeX pay for?

Average CeX hourly pay ranges from approximately £8.44 per hour for Sales Assistant to £10.48 per hour for Team Leader. Salary information comes from 101 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
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What does CeX stand for?

C.E.X Limited, trading as CeX (/sɛks/; Complete Entertainment eXchange; formerly Computer Exchange until 2001), is a British second hand retail store specialising in technology, computing, video games, DVDs, Blu-rays, Ultra HD Blu-rays and technology repair. It also sells new items.
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Can you take old phones to CeX?

At CeX, we're turning your unwanted gadgets into the latest and greatest in tech! It's like a tech treasure hunt right in your own home. So, dig out those old phones, tablets, and gaming consoles, and bring them to us. We'll give them a new home, and you'll get that well deserved tech upgrade in return!
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Can you sell in CeX without ID?

You do not need to bring ID to sign up for Exchange Membership. We just need your name and postcode. Note: Exchange Memberships allow you to trade-in all items except mobile phones and devices having IMEI numbers. If you want to trade-in or sell mobile phones or any IMEI'd device, you will need Full Membership.
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What proof do I need to sell at CeX?

A Full Membership allows to to sell any of your items for cash or CeX vouchers. You must be over 16 years of age. In England, Wales or NI, You will need to bring ONE valid form of ID: Current Signed Passport.
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Do you need packaging to sell to CeX?

Please ensure any goods sent to CeX are packaged as safely and securely as possible. Always use packaging appropriate to the item, i.e. a padded enve... Too many items to fit in one package/need a second label?
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How long do CeX take to test items?

For online orders posted to warehouse, once we receive your goods we will get to work immediately, and we will endeavour to test and process payments within a week. Please ensure that your contact and payment details are up to date on webuy.com before placing your Sell to CeX order.
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Do you get more money from cash converters or CeX?

In my experience, independent stores and places like Cash Converters don't offer as much money as CEX, but like anything, it's worth shopping around to get the best sale price. Top tip: Some devices - particularly retro gadgets from decades past - are highly sought after by collectors.
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What does unlocked C mean CeX?

B - Good - Product in good condition with all essential accessories. No box required. C - Working - Product in poor condition and fully working with all essential accessories.
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