Does Back Market require a signature?

In most cases, a signature is required for deliveries of new and replacement items. This safeguards your purchase and ensures that the item is successfully delivered to you.

How do I know if a delivery requires a signature?

You'll receive notifications from USPS, or see the requirement on your USPS tracking page using the information sent to you by the shipper. A shipping label requiring you to append your signature will also be attached to the package.

Does Back Market ask for ID?

Long answer — our payment provider Adyen requires your full driver's license number or the last 4 digits of your Social Security Number (SSN) to confirm your identity and transfer money into your bank account. Your personal information is completely secure and is only used to verify your identity and prevent fraud.

What happens if a package requires a signature and no one is home?

If the shipment requires a direct or adult signature, then someone must be available to sign in person. If someone is not home to sign for a direct or adult signature, the courier will leave a door tag or reattempt delivery.

Does Back Market work in the UK?

Back Market is currently available in 13 European countries, Australia, Japan, South Korea, the UK, and the United States of America.

I Bought FAIR, GOOD, and EXCELLENT Condition Phones on Back Market

How long does Back Market take to deliver in the UK?

All orders ship within 1 business day, but depending on what time you place your order, it may ship even sooner. A few things to consider: Our sellers only ship on business days (no weekends or holidays). Orders placed after 1 PM will be shipped out the next business day.

Why is the Back Market so cheap?

Why is the Back Market so cheap? Back Market offers refurbished products, which are pre-owned items restored to working condition. This refurbishment process, combined with direct partnerships with refurbishers, allows Back Market to provide high-quality products at significantly lower prices than new ones.

Does back market require signature for delivery?

In most cases, a signature is required for the deliveries of new orders and replacement items. This safeguards your purchase and ensures that the item is successfully delivered to you.

What if I miss a package that requires a signature?

If a package can't be left at a residential address (e.g., it requires a signature or the driver can't find a secure spot), we'll deliver it to a nearby FedEx location. It will be held for pickup as early as the same day of your missed delivery attempt.

Why does my parcel require a signature?

To minimise the risk of theft and fraud and to ensure secure delivery of your item to you, the sender of your mail has chosen our Mandatory Signature delivery service, which requires that your item must be signed for.

Is Back Market genuine?

Q: Does Back Market use genuine parts? A: Back Market's use of genuine parts varies. Some customers have reported receiving devices with non-genuine parts, such as iPhone replacement screens, that trigger warnings about non-original components.

How to check seller on Back Market?

Each Back Market seller has a page where you can see all their items, read reviews, and learn more about their business. Each product details page tells you which seller is listing the device.

Is Back Market verified?

Back Market is the leading global marketplace dedicated to Verified Refurbished technology.

How to get a package delivered without signing?

Release Your Package You can request that your driver leaves your package on the next delivery attempt as long as your package doesn't require a signature from an adult 21+. Sign the delivery notice in the space provided and place it back where the driver originally left the notice.

What do you do if a signature is required and you cannot locate the delivery recipient roadie?

If the Gig requires a signature, tap Get Help within the Roadie app and use the prompts in order to set up a return Gig or contact Support. If you need additional assistance, you can always contact us via chat on the website.

What do you do at a delivery location if a signature is required?

At a delivery location requiring a signature, you should enter the customer's name and collect their signature to confirm receipt. Signing on behalf of the customer can lead to liability issues, and packages should not be left at the door without a signature.

What happens if I'm not in for a signed for delivery?

Automatic Redelivery is now live. If you're not home and your parcels won't fit through the letter box, or need a signature, posties will automatically redeliver the next working day.

Can I leave a note instead of signing for a package?

Leaving a note is an option if your shipment requires an “indirect” signature. As with the in-app signing restrictions mentioned above, if a “direct signature” is required, this usually must be signed in person with the driver, and leaving a note will not be sufficient.

How many times will UPS try to deliver a package that needs a signature?

UPS Delivery Attempts

UPS makes up to three delivery attempts, depending on the recipient's availability. If the recipient is not home to receive their package, UPS leaves a delivery notice each time, informing them of the missed attempt and the next steps.

What delivery service does Back Market use?

Back Market also serves the US, UK, France, Germany, and several other European countries. Back Market integrates directly with ShipStation to automatically import your orders and start shipping quickly. ShipStation will automatically notify your Back Market account with your order's shipment details.

What if Back Market package is not delivered?

It's time to talk with our customer service team by logging in to your customer account > "Orders" > "Get help" — we'll work with the seller to get you a replacement or refund if the item is no longer in stock.

Can you cancel a Back Market order?

If you have not yet paid your order, it can be canceled directly from the order details, in your Orders section. A “Cancel order” button will be visible. If your order is being prepared but hasn't been shipped yet, it might still be possible to cancel it.

Who owns Back Market?

Back Market – now a certified B Corp, which guarantees certain ethical standards – was founded in 2014 by Hug de Larauze and two friends, Quentin Le Brouster and Vianney Vaute. He says the launch was inspired by working with refurbishment specialists who were selling their wares on the likes of eBay.

What is the UK alternative to Back Market?

Is Back Market all refurbished?

No, we don't refurbish anything ourselves. Our role is to find the best refurbishers, to keep an eye on the quality of their services and to make it easy for you to access good-as-new refurbished goods without any qualms (and with warranties).