Can I track the status of my Sell to CeX orders online? You can track your order status online by signing in on WeBuy.com then going to My Account and then Order Tracking.
Print. For orders dispatched via Royal Mail, delivery should take no more than 3 to 5 working days. However, we ask that you allow up to 14 days for the items to arrive, as all items are sourced and dispatched from any of our stores across the UK.
CeX provides a Freepost service if you live in mainland UK. If you choose to use Royal Mail, you can create your shipping label HERE. Simply print it off, stick it to your parcel, pop it into your local post office and collect your receipt. This provides proof of postage and contains your tracking information.
When we receive an online order, we allow the store 48 hours to process and dispatch the order. Once dispatched, delivery usually takes 3-5 working days but, we request our customers to allow up to 14 days as lost items may be found and delivered by that time.
Print. As we buy and sell second-hand goods, not all of the items we have for sale will be boxed. Please see the list below for a guide. Optical Media: All games, DVDs, Blu-rays and PC software will come boxed.
Do CeX buy items that no longer have their original box? We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.).
Do I need to wipe my console before selling to CeX?
Please remember that if it's hardware you wish to sell, wipe it first to remove any data it contains and in the case of smartphones please don't forget to remove any account data such as iCloud or Google Accounts. “Drop them at our nearest store”, then choose the store you wish to drop your goods at.
It usually takes just 3 to 5 working days for orders to arrive. However, we do ask that you allow up to 14 days for delivery. Please note that you may recei... How do you deal with items lost in transit?
Every used mobile device that CeX considers as a buy from the public is checked against the GSMA Device Check database. If the results show that the device has been reported as lost or stolen by a participating operator, CeX will reject the device.
Average CeX hourly pay ranges from approximately £8.44 per hour for Sales Assistant to £10.48 per hour for Team Leader. Salary information comes from 101 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
I see that your order is awaiting dispatch, once the order is placed it takes 2 days to source the item and dispatch it. So your order should leave the store tomorrow.
Since CEX.IO is a regulated cryptocurrency exchange, we must identify our users. We ask the users to complete Identity verification in order to comply with the AML/KYC policies. Once you pass Identity verification on CEX.IO, you can: buy crypto instantly using your debit/credit card.
Please note that you may receive your order in separate packages as the items are delivered from different stores. If your order still hasn't arrived 14 days after your invoice email, or if you have any concerns about your order, please let us know by using the contact us form HERE.
Please ensure that the items you are selling are clean and presentable. Please note that the physical condition of the goods can affect the price or whether we accept the item at all. For information on how we grade items please click HERE. We don't buy heavily scratched, warped, cracked or chipped discs.
You can post your Tracked 24 items online and book a collection from your door. We can even bring your label too! Alternatively, you can choose to print and apply your own label or opt to drop your Tracked 24 items off at a Post Office branch or at a Parcel Postbox near you.
Discounted - Poor condition but must be fully working. Chips, dents and scratches are acceptable providing function is not impeded. Cracks or missing/broken casing is not acceptable.
The "CeX" name has moved away from "Computer eXchange" into an acronym for "Complete Entertainment eXchange", and company letterheads state "CeX LTD is trading as CeX Entertainment Exchange".
Once you've reached the basket page and clicked Proceed to Checkout, you can select between having your item(s) delivered to you, or to collect it from store.
Smart Delivery makes sure you always get the best available version of the game for the console you're currently playing on. If you're playing the backwards-compatible version on your Xbox Series X|S console, it will automatically be replaced when the Xbox Series X|S optimised version becomes available.
You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them processed as per our Returns policy. Alternatively, you can also return it to us by post, for either a refund or replacement.
Selling to CeX is fast, friendly and fair. If you're exchanging a Phone or selling anything for cash you need a full CeX membership, which is free. A full membership allows you to sell all items for either cash or credit voucher.
Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
CeX Clinic is the games console, smartphone and tablet repair service from CeX. We specialise in repairing broken PS4, Xbox One, iPhone, iPad and more. We have over 100 stores across the UK and repair Headquarters in the United Kingdom and Spain.
