Print. As we buy and sell second-hand goods, not all of the items we have for sale will be boxed. Please see the list below for a guide. Optical Media: All games, DVDs, Blu-rays and PC software will come boxed.
Do CeX buy items that no longer have their original box? We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.). Selected Retro Game formats can be bought ...
What couriers do CeX use to send out orders? We use the following delivery services depending on the value of your order: Royal Mail Special Delivery for items valued over £300 Royal Mail Tracked ... My order has been dispatched but hasn't arrived? It usually takes just 3 to 5 working days for orders to arrive.
Always use packaging appropriate to the item, i.e. a padded enve... Too many items to fit in one package/need a second label? It is always advisable to keep all items in one order in one parcel, and to create seperate orders for each box.
Used but good condition. Unboxed - Without the box, inserts or instructions. (Not available on disc based product lines, e.g Dreamcast, Playstation 1 etc.)
Every used mobile device that CeX considers as a buy from the public is checked against the GSMA Device Check database. If the results show that the device has been reported as lost or stolen by a participating operator, CeX will reject the device.
Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
Print. For orders dispatched via Royal Mail, delivery should take no more than 3 to 5 working days. However, we ask that you allow up to 14 days for the items to arrive, as all items are sourced and dispatched from any of our stores across the UK.
Provided it is returned with a receipt and we can verify the fault, we can offer a full refund to the original payment method, repair or replace the item, or exchange it for something else of equal value.
Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
Once you've reached the basket page and clicked Proceed to Checkout, you can select between having your item(s) delivered to you, or to collect it from store.
You can shop with confidence at CeX. Shop in-store and return your product within two days, in as-sold condition with a receipt and you can get the full current value of your product back in a CeX voucher.
Print. As the nature of our business is the purchase and sale of second-hand items, all the items listed on our website are second-hand, unless stated. Most items are graded in accordance with the condition and accessories associated with them. For more information about it please click here.
You do not need to bring ID to sign up for Exchange Membership. We just need your name and postcode. Note: Exchange Memberships allow you to trade-in all items except mobile phones and devices having IMEI numbers. If you want to trade-in or sell mobile phones or any IMEI'd device, you will need Full Membership.
Selling to CeX is easy and you can choose how you sell, so you can sit back, relax and cash in your clutter at your convenience. Head down to your local high-street CeX and be greeted by our friendly in-store staff.
C.E.X Limited, trading as CeX (/sɛks/; Complete Entertainment eXchange; formerly Computer Exchange until 2001), is a British second hand retail store specialising in technology, computing, video games, DVDs, Blu-rays, Ultra HD Blu-rays and technology repair. It also sells new items.
Please note that the physical condition of the goods can affect the price or whether we accept the item at all. For information on how we grade items please click HERE. We don't buy heavily scratched, warped, cracked or chipped discs.
A Full Membership allows to to sell any of your items for cash or CeX vouchers. You must be over 16 years of age. In England, Wales or NI, You will need to bring ONE valid form of ID: Current Signed Passport.
Print. Once you receive your automated dispatch email, please allow up to 24 hours for the tracking details to reflect on our partner websites. Our couriers are unable to collect over the weekend, any orders placed Friday - Sunday will be dispatched the following working day.
