Does Facebook marketplace have buyer protection?

Purchase Protection is free, and automatically covers eligible orders. Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate).
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Will PayPal protect me if I get scammed on Facebook marketplace?

Facebook Marketplace scams using PayPal

If you've been scammed out of money using PayPal, you usually won't get Section 75 or chargeback protection. However, PayPal offers its own buyer and fraud protectionOpens in a new window, and they might be able to help you out if you report the scam to them.
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What happens if a seller refuses to refund on Facebook marketplace?

If the seller doesn't reply or resolve the issue within 2 business days, you can contact our team for help or to file a Purchase Protection claim on the third business day. When you contact our support team, we'll investigate the issue and reply within 48 hours.
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What is the safest way to be paid on Facebook marketplace?

To safely accept payments on Facebook Marketplace, use secure methods like cash, PayPal, or Facebook's in-app payment option. Avoid accepting checks or wiring money, as these are common with scams. Always confirm the payment has been received before handing over the item.
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How to pay someone on Facebook Marketplace without getting scammed?

12 Tips To Avoid Facebook Marketplace Scams In 2025
  1. Research the Seller/Buyer.
  2. Be Knowledgeable About Common Scams.
  3. Use Secure Payment Methods.
  4. Be Wary of Time Pressure.
  5. Meet In A Safe Location.
  6. Inspect Before Buying.
  7. Spotting Deals That Are Too Good to Be True.
  8. Verify High-Value Items.
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Does Facebook Marketplace Have Buyer Protection? - Talking Tech Trends

Is it safe to give people your address on Facebook Marketplace?

Always give an approximate nearby landmark or intersection. Someone can't accurately tell you when they be able to come by if they have no idea where they are going. Never give your address. Try to meet them close by and do not go alone.
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Are FB marketplace sales final?

While all items sold with shipping and checkout are final sale, you can still choose to issue a refund for a buyer. Learn about the policies and best practices for selling items with shipping and checkout.
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What to do if a seller refuses to refund?

Get Outside Help
  1. Contact your state attorney general or state consumer protection office. ...
  2. Contact a national consumer organization. ...
  3. Contact your local Better Business Bureau The Better Business Bureau is made up of organizations supported by local businesses. ...
  4. File a report with the FTC.
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How do I get my money back from someone on Facebook marketplace?

Support and Refunds

Buyers must first contact the seller to try to resolve purchase issues. If a buyer requests a refund or has an issue with their purchase, the seller has 2 business days to respond to the buyer and attempt to resolve the buyer's issue.
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What is the safest payment method when selling online?

Payment Processors: Use only reliable, trustworthy payment processors for your customers' transactions. Stripe and PayPal are popular options known for their security as well as their super-simple integration. Payment Security: Credit and debit cards are widely known as being very safe forms of online payment.
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Is PayPal safe to use with strangers on Facebook Marketplace?

Is PayPal safe to use with strangers? PayPal offers a safe and secure way to both receive and send money. Many transactions are covered by PayPal's buyer and seller protection. But any financial interaction with unknown people or entities should be made with caution.
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What is not covered by PayPal buyer protection?

Examples of transactions not covered:

Motorized vehicles. Custom-made goods that aren't as described by the Seller. Travel tickets. Industrial machinery.
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What if I get scammed on FB marketplace?

Report the scam to Facebook: Use Facebook's reporting tools to report the scam and the user involved. Contact your payment provider: Seek assistance from your bank for fraudulent transactions. Raise awareness: Inform others in your buying and selling groups about the scam.
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How to tell if an FB marketplace buyer is legit?

Review Marketplace ratings: Facebook Marketplace allows users to leave feedback and uses a star rating system to rate buyers and sellers. If a user has a history of negative feedback, it's a red flag and it's best to avoid them. Ask questions: Don't be afraid to ask detailed questions about the item you're buying.
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What not to do on FB marketplace?

No item for sale: Anything that isn't a physical product for sale shouldn't be listed on Marketplace. For example, "in search of" posts, lost and found posts, jokes and news aren't allowed. Services: Selling services (example: house cleaning) on Marketplace isn't allowed.
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What is the safest way to use Facebook marketplace?

Meet in a public, well-lit area, and never give away your home address. Consider a police station. Some even have designated parking spots where marketplace meet-ups are watched by security cameras. Tip number three: Never exchange cash. Facebook Marketplace recommends a secure person-to-person payment method.
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Is it safe to meet someone from Facebook Marketplace at your house?

When buying and selling on Facebook Marketplace, it's sometimes convenient to meet up at someone's house, but the experts we spoke with recommended against this unless you can verify the person's identity or they're known to you already, like a neighbor.
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How do you know if a buyer is scamming you?

How To Identify an Online Shopping Scam
  • The deal is too good to be true. ...
  • They only accept wire transfers and other non-reversible payments. ...
  • Sellers won't meet in person. ...
  • They send you low-quality photos. ...
  • Buyers send you prepaid shipping labels. ...
  • A buyer overpays for your product. ...
  • Asking for a deposit or prepayment.
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How to make sure someone isn't scamming you on Facebook marketplace?

How to avoid Facebook Marketplace scams
  1. Regularly review your bank and credit card statements.
  2. Avoid anything that seems too good to be true.
  3. Check the seller's badges and reviews.
  4. Communicate strictly on Facebook Messenger.
  5. Use two-factor authentication with your Facebook page.
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What is the safest way to receive money from Facebook marketplace?

Payments from Sales

You can link either your PayPal or bank account. Funds will be available in your PayPal account 4 days after delivery confirmation, without the need to wait for bank transfers. Keep in mind that adding your PayPal account won't remove your bank account on Marketplace.
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What to do when someone rips you off on Facebook Marketplace?

Both Facebook's Purchase Protection policy and Seller Protection policy aim to be stumbling blocks for scammers. If you suspect you've been scammed on Facebook Marketplace, follow these steps. First, contact the buyer or seller. If you don't receive a response within two days, file a claim or dispute with Facebook.
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Does Facebook Marketplace offer refunds if scammed?

Goodwill refunds are at Facebook's discretion. If Facebook approves your Purchase Protection claim, you'll get a refund for the full purchase price of the product and any shipping costs. You can see full policy details in the Purchase Protection Policy. How do I file a Purchase Protection claim?
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Does PayPal cover Facebook Marketplace?

You can use a credit card, debit card or PayPal account to buy items with checkout on Facebook or Marketplace.
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