How do I get my BST Hyde Park tickets?

BST Hyde Park tickets are delivered digitally, usually within two weeks of the event, via the official BST Hyde Park app. Download the app (iOS or Android) and sign in using the same email address linked to your Ticketmaster/AXS account to access your digital tickets and secure QR code.

How to access BST Hyde Park tickets?

DOWNLOAD. THE APP

You will receive an email when your tickets are ready to view in the app. Once you've received this email, you can sign in to My Tickets. View all artists and build your personalised lineup. Set times coming soon!

How to download BST tickets?

How do I download my ticket?

1. Once you receive the email, download the BST Hyde Park app.
2. Select My Tickets.
3. Enter the email address associated with your Ticketmaster account.
4. Follow the steps to download your ticket.

How do I log into the BST Hyde Park app?

Your point of purchase will be in touch, via email, when your tickets are available to view in the app. Once you receive this email, please download the BST app, tap the 'My Tickets' tile on the homepage, and sign in.

Do you have to transfer tickets for BST?

Tickets are not transferable unless purchased through an authorised ticket agent and transferred through AXS Mobile ID via the official BST festival app. You may only resell your Ticket(s) through the 'AXS resale' function on the official BST festival app.

How to get BTS Concert Tickets 2026 on Ticketmaster

Do you need a Ticketmaster account to transfer tickets?

3. Accounts. To access some of the services on the Marketplace, including to buy or sell tickets or receive a Ticket Transfer, you must create an account.

Does AXS have one QR code for multiple tickets?

AXS uses a single, mobile QR code called a Mobile ID which contains all the ticket data registered to your AXS account. Basically speaking, the Mobile ID is a single code which can be scanned for entry to all your AXS events.

How do I access my Ticketmaster tickets on my phone?

Open the Ticketmaster App. Sign into your Ticketmaster Account. Tap My Tickets and find your order. Tap View Tickets to access your tickets.

How early should I get to BST Hyde Park?

60 minutes early for those customers who select Primary Entry and VIP tickets. Last entry for all shows - 20:30. The Box Office will close at 20:00. Please make sure you're onsite in advance of these times in case of queues.

How do I contact BST Hyde Park?

You can contact the Accessibility Booking + Information line on 0344 581 0909. Opening hours are Monday-Friday, 9am-5.30pm. The phoneline is also open on weekend event days, 9am-5.30pm.

How do you get your e-ticket?

You can purchase an e-ticket online and show it as a PDF to be scanned when travelling in two ways. We'll send you an email with your e-ticket as a PDF which you can print at home before your journey or use on a mobile device.

How do I download tickets to my phone?

Add a ticket to Google Wallet

1. You can buy your ticket through any of the following: The app or website of a participating airline or venue. A ticket broker app or website.
2. After you check out, tap Add to Google Wallet. Add. If you don't have the Google Wallet app installed, you're prompted to download it.

Do I have to print my eticket?

It is recommended, but not required, to print out an updated copy of your eTicket (or obtain a new copy from a ticket agent or an Amtrak kiosk) after you have modified your itinerary.

What time do concerts finish at Hyde Park?

Last entry to each event will be at 8.30pm. Shows will finish no later than 11.00pm. The headline artist will be the final act of the day. There is no re-admission to BST Hyde Park after entry – please plan ahead, once you're in, you're in!

Can I bring a water bottle to BST Hyde Park?

No food or drink is permitted to be brought into BST Hyde Park (with the exception of water in unopened plastic containers under 500ml, empty water bottles to refill, and baby food where not in glass containers).

Is it muddy at BST Hyde Park?

American Express presents BST Hyde Park takes place on the Parade Ground on the East Side of Hyde Park. The area is predominantly grass, with limited hard-standing pathways. In the event of bad weather, mud and puddles are likely.

How early should I get to a concert with assigned seating?

If you want a decent spot, but not necessarily at the front, plan to arrive 1-2 hours before the doors open. This should give you enough time to get a good spot while avoiding the most extended lines.

Can I take a rucksack into BST Hyde Park?

No large bags are allowed into BST Hyde Park. You are permitted to take small bags no larger than 297mm x 210mm x 210mm.

Which tube station for BST Hyde Park?

Travel Advice:

Nearest Tube stations: Marble Arch, Hyde Park Corner, Knightsbridge, and Green Park.

Why aren't my tickets showing up in Ticketmaster?

If you're having trouble finding your tickets in your account, follow these steps: From your confirmation email, click the View Your Tickets or Claim Your Tickets button. This will help guide you to the account where your tickets are located. Sign in with the same email address that the confirmation email was sent to.

How do you receive your tickets from Ticketmaster?

Tickets are printed within seven days of purchase and shipped via USPS First Class Mail. Once they've been printed, we'll email to let you know they're on their way. They should arrive to you within seven business days of printing.

Why is Ticketmaster not showing my tickets on my phone?

Why can't I access my mobile tickets yet? You'll be able to access the ticket barcodes 3-7 days before your event. During high volume sales, confirmation emails may be slightly delayed. If you haven't received your tickets or can't see a ticket barcode two days before the event, contact Fan Support.

Why won't my tickets show up on AXS?

If your tickets are not visible in the AXS app after you have purchased them, here are a few reasons why that could be. Logging in with the incorrect email address. Our website is being blocked by your IP address (it thinks we're a robot). Internal issue requiring a refresh.

What is the downside of QR codes?

Be mindful of any sites you access via a code that requests payment, credentials, or personal information. Scanning QR codes that you find out in the wild can put your device and your information at risk. Malicious actors can use them to trick you into giving away information or allowing device access.

Do I have to download the AXS app to get my tickets?

AXS Mobile ID via the AXS app is the only form of entry, but if you don't have access to a smartphone, you may use the credit card you used to purchase the tickets. Open the App and sign in to see your tickets.