What does CeX stand for?

C.E.X Limited, trading as CeX (/sɛks/; Complete Entertainment eXchange; formerly Computer Exchange until 2001), is a British second hand retail store specialising in technology, computing, video games, DVDs, Blu-rays, Ultra HD Blu-rays and technology repair. It also sells new items.
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What is the meaning of CeX?

— Centralized Exchanges (CEXs) are a type of cryptocurrency exchange, meaning they allow users to buy and sell cryptocurrencies. — Much like stock exchanges, CEXs use order books to facilitate trades.
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Is CeX only in the UK?

CeX was founded in London in 1992. We have stores in the UK, Spain, Ireland, India, Italy, Australia, Portugal, Netherlands, Mexico, Poland, Malaysia and Canarias.
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What is the controversy with CeX?

ELECTRONICS chain CeX is under fire after shocking footage emerged of a girl aged just 12 buying a haul of over-18 DVDs. Filmed by her stepdad, the youngster is able to walk off with the stash of films — including violent gangster and horror movies — with no questions asked.
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Do CeX buy faulty items?

Please ensure that the items you are selling are clean and presentable. Please note that the physical condition of the goods can affect the price or whether we accept the item at all. For information on how we grade items please click HERE. We don't buy heavily scratched, warped, cracked or chipped discs.
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Unwanted tech haunting you? Turn it to cash at CeX!

Do CeX refuse to buy?

8.1 CeX reserves the right to refuse to purchase any Product at their sole discretion. 8.2 CeX reserves the right to limit the number of purchases at their sole discretion. In case of selling multiple same/similar Product, a bulk-selling discount would be applicable.
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Do CeX take broken phones?

Discounted - Poor condition but must be fully working. Chips, dents and scratches are acceptable providing function is not impeded. Cracks or missing/broken casing is not acceptable.
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Do CeX sell new?

As the nature of our business is the purchase and sale of second-hand items, all the items listed on our website are second-hand, unless stated.
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Does CeX sell real items?

We do not buy or sell counterfeit products in CeX in stores or via webuy.com.
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What does C mean on CeX?

Detailing the Different Cex Grades

Products with minimal signs of use and in nearly mint condition are designated as “Grade A.” A product with the grade “B” is still in good shape but has some wear and tear. A product in “Grade C” condition has visible signs of heavy use.
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Will CeX buy my DVDs?

We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.). Selected Retro Game formats can be bought ... Do CeX buy items that are missing their instructions? Yes, we do buy items without instructions.
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Why don't CeX have a phone number?

Unfortunately, the phone numbers for CeX stores are for internal use only. Should you have an enquiry, you can use the Contact Us form located HERE. Stock... Is there a warranty on items that I buy from CeX?
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Why do people use CEX?

You might have heard of some popular ones like Binance or Coinbase. In a CEX, a middleman or third party helps conduct transactions. This means when you want to buy or sell cryptocurrencies, you're not doing it directly with the other party. Instead, the CEX is an intermediary, ensuring the transaction goes smoothly.
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What does C and B mean in CEX?

All phones and tablets are graded as below. A - Mint: Product in mint/new condition with original box and all original accessories. B - Good: Working product in good cosmetic condition without charger. C - Working: Working product in poor cosmetic condition without charger.
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Is CEX profitable?

CeX started franchising in 2004 after their business model based on second-hand technology, gadgets, and digital entertainment products quickly proved successful and profitable.
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Can I just turn up to CeX to sell?

Selling to CeX is fast, friendly and fair. If you're exchanging a Phone or selling anything for cash you need a full CeX membership, which is free. A full membership allows you to sell all items for either cash or credit voucher.
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Where do CeX get their prices?

All our prices are set by a dedicated team who take into account market trends and various economic factors.
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Are dogs allowed in CeX?

At CEX, pets are welcome in select stores, and there's a handy list they've created themselves for dog friendly CEX locations.
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What does B mean on CeX?

B Good - Product in good condition with all essential accessories. No box required. C Working - Product in poor condition and fully working with all essential accessories.
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Does CeX do free repairs?

Cex Clinic is a repair service offered to customers for a fee. Once the repair is carried out, a 2-year warranty on the repair is offered (apart from liquid damaged items, which will receive a 1-month warranty). If we are unable to repair it, there is no fee.
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Do CeX give you cash straight away?

Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
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Why does CeX ask for ID?

Since CEX.IO is a regulated cryptocurrency exchange, we must identify our users. We ask the users to complete Identity verification in order to comply with the AML/KYC policies. Once you pass Identity verification on CEX.IO, you can: buy crypto instantly using your debit/credit card.
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Is there a limit to how much you can sell to CeX?

There is no minimum or maximum amount of items that can be sold to us in-store. The most common form of bulk-selling discount would be if you are selling 2 or more of the same/similar product or products. Our pricing team will advise the store staff if any bulk-selling discount is to be applied.
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Do CeX give refunds?

Any unwanted online order can be returned for a full refund by going into any CeX store or by posting the item(s) back to us within the first 14 days of t... All items purchased have a 2-year warranty except consumables (e.g. removable batteries, projector bulbs).
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