Unboxed - As above, just without the box. Discounted - Poor condition but must be fully working. Chips, dents and scratches are acceptable providing function is not impeded. Cracks or missing/broken casing is not acceptable.
Optical Media: All games, DVDs, Blu-rays and PC software will come boxed. Phones: May come boxed depending on their grade. Consoles: May come boxed depending on their grade. Electronics: May come boxed depending on their grade.
Products with minimal signs of use and in nearly mint condition are designated as “Grade A.” A product with the grade “B” is still in good shape but has some wear and tear. A product in “Grade C” condition has visible signs of heavy use.
All items purchased have a 2-year warranty except consumables (e.g. removable batteries, projector bulbs). If you purchased an order online and it becom... If the item you have received is damage, then you need to let us know that you intend to return it as soon as possible by using our contact form HERE. ...
Please ensure that the items you are selling are clean and presentable. Please note that the physical condition of the goods can affect the price or whether we accept the item at all. For information on how we grade items please click HERE. We don't buy heavily scratched, warped, cracked or chipped discs.
24 Month warranty on all items (except consumables) - Outside of the 30 day period, if your item develops a fault through no fault of your own, we will aim to repair/ replace the item.
You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them processed as per our Returns policy. Alternatively, you can also return it to us by post, for either a refund or replacement.
All phones and tablets are graded as below. A - Mint: Product in mint/new condition with original box and all original accessories. B - Good: Working product in good cosmetic condition without charger. C - Working: Working product in poor cosmetic condition without charger.
3.3 If the product sold by CeX is found to be faulty or develops a fault within the first 30 days of sale CeX will refund to the original value and via the same payment method.
We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.). Selected Retro Game formats can be bought unboxed; this is mentioned in the items product listing (Mint, Boxed, Unboxed).
Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
C.E.X Limited, trading as CeX (/sɛks/; Complete Entertainment eXchange; formerly Computer Exchange until 2001), is a British second hand retail store specialising in technology, computing, video games, DVDs, Blu-rays, Ultra HD Blu-rays and technology repair. It also sells new items.
CeX offers an unlocking service in most stores. Unlocking fees start from as little as £5. However, the cost can vary depending on the network provider and make/model of the device to be unlocked. To get an accurate quote, please take your device to your local CeX store.
If purchasing online via webuy.com, underneath the price of the phone is a drop down box called Network, if you choose "Unlocked" in that box, then the phone you have chosen will work on any network. This box will also display all the networks currently available to purchase for that device.
Do CeX buy items that no longer have their original box? We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.). Selected Retro Game formats can be bought ...
You can cancel your Sell to CeX by visiting the My Account section of webuy.com and then Order Tracking. Any active orders in the Sell to CeX section can be cancelled by clicking the Cancel Order link on the right-hand side.
We do require the receipt as a proof of purchase. Please contact us through our support page and address it as FAO - Aslam so that I can assist you. Please mention your CeX membership ID and the registered email address.
Every used mobile device that CeX considers as a buy from the public is checked against the GSMA Device Check database. If the results show that the device has been reported as lost or stolen by a participating operator, CeX will reject the device.
The first CeX (Complete Entertainment Exchange), then known as the easy off the tongue 'Tottenham Court Road Computer Exchange' opened in a small shop at the top of Whitfield Street.
Print. As the nature of our business is the purchase and sale of second-hand items, all the items listed on our website are second-hand, unless stated. Most items are graded in accordance with the condition and accessories associated with them. For more information about it please click here.
