What happens if I tap in and forget to tap out?

If you tap in but forget to tap out on public transport (like TfL, Metrolink, or buses), the system cannot determine your destination and will charge you a maximum, incomplete journey fare. This often results in higher costs, as it does not calculate the correct fare for your journey.
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What happens if you tap in but forget to tap out?

If you don't touch in and out, we can't tell where you've travelled from or to. This means your journey will be incomplete and you will be charged the maximum fare.
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What happens if you tap on and forget to tap off?

If you do not tap on and tap off correctly

you will be charged the default fare for an incomplete trip which is the maximum possible fare for that service, based on your Opal card type. You will never be charged over the Daily Travel Cap.
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What if you forgot to tap out?

You will get an error message the next time you try to tap in at the MRT gantry, and have to go to the control station where the staff will ask you where was the last station you alighted and proceed to do the deduction from there.
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What happens if I forgot to tap out contactless TFL?

Please wait at least 48 hours as you might receive an automatic refund: Oyster - we'll automatically add it to your card the next time you touch in or out. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.
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Trump stops to retrieve Marine's hat

What happens if you tap into a train station but then tap out straight after?

Same station exits

If you touch in when you enter a station and then touch out to exit it within a short period of time, you'll be charged a same station exit charge. These are: Between 0 - 2 minutes: a maximum fare. If you re-enter the same or a different station within 45 minutes, you'll be refunded.
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What is the penalty fare for TfL?

How much is a penalty fare? It's £100. This is reduced to £50 if you pay within 21 days.
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What is the penalty fare?

A Penalty Fare is an on-the-spot fare issued to anyone who does not have a valid ticket for their journey when they have had the opportunity to purchase one.
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What happens if you forget to tag off?

If you don't tag on and off correctly

If you forget to tag on or off, your trip will show a 'missing tag' in our system. You will be charged the default fare, which may be more than the distance you travelled. For bus or train travel, the default fare equals 3 zones.
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What if I forgot to tap off up?

If you forgot to tap off with your physical PRESTO card, credit card, digital PRESTO card in Apple Wallet, digital PRESTO card in Google Wallet, debit card, or mobile wallet on phone or watch at an UP Express PRESTO Fare Payment Device, once you reach the final leg of your trip, you will be charged the maximum fare ...
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What happens if I tap on and not off?

If customers do not tap off somewhere on the train network, the default fare will be deducted.
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How many times will TfL try to take payment?

We will not seek payment on more than three occasions nor more than once a day nor for longer than 30 days after your payment was declined.
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Can I check if I owe a congestion charge?

Using the congestion charge checker is as easy as entering your number plate. This will tell you whether or not you need to pay the charge. You can also enter a London postcode or address to see if it falls within the Congestion Charge Zone (CCZ).
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How much will TfL charge me for not tapping out?

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you'll be charged two maximum pay as you go fares. A single maximum fare is: up to £9.40 in Zones 1-9. up to £26.00 beyond Zone 9, including on the Heathrow Express.
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Is $1000 enough for a week in London?

Yes, £1000 can be enough for a week in London for one person if your accommodation is already paid, allowing for roughly £100-£150 per day for food, transport, and activities, but it will be tight if you plan on many expensive attractions or fancy dining; you'll need to focus on free museums, pub meals, and public transport. A more comfortable budget, especially with paid attractions like West End shows, would be closer to £1500-£2000 for the week, but £1000 is feasible for a budget-conscious traveler. 
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How are fare evaders caught?

To target calculated fare evaders, we use a bespoke intelligence tool, the Irregular Travel Analysis Platform (ITAP). This uses ticketing and journey data, passenger information, and CCTV to identify individuals responsible for the greatest revenue loss.
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Is a TfL fine a criminal record?

We penalise and prosecute thousands of fare evaders every year, and we push for the toughest penalties for anyone caught fare evading on our services. Fare evasion is a criminal offence that could lead to a fine of up to £1,000 and a criminal record.
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What happens if I tap in but don't tap out?

Always touch in and out

If you don't touch in and out on each journey you make, we won't know where you have travelled, so we can't charge the right fare. If this happens your journey will be incomplete, and you could be charged a maximum fare. On a London bus or tram you only need to touch in.
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Is it cheaper to tap in or buy a ticket?

Generally, tapping in (contactless/Oyster) is cheaper than buying a single paper ticket because of daily/weekly price caps and being similar to an off-peak fare, but buying advance tickets or using railcards on paper tickets can sometimes be cheaper, especially for longer journeys or with discounts not applied to tap-to-pay. For regular commutes, a season ticket is usually best, while tap-in is easiest for occasional travel. 
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What is the 1 hour bus rule in London?

London's "1 hour rule" refers to the Hopper Fare, which allows unlimited bus and tram journeys for a single £1.75 fare within one hour of your first tap-in, using the same contactless or Oyster card. It means you can switch between buses and trams as much as you like, even linking with the Tube or DLR (though the main benefit is bus/tram hopping), without paying again, provided your subsequent taps are within 60 minutes of the initial touch. 
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