What happens if I tap on but not off?

If you "tap on" to a transport system (bus or train) but fail to "tap off" at your destination, you will generally be charged the maximum possible fare for that route. This happens because the system cannot calculate your exact destination and defaults to the highest cost, often ranging from £6.00 to over £20.00 for trains.

What happens if you tap on but don't tap off?

You'll be charged the Single fare to the end of the journey of the bus you were travelling on - so please remember to 'Tap off'! We all make mistakes, so if you need any assistance let us know. Is this page useful?

What happens if I tap on and not off?

If customers do not tap off somewhere on the train network, the default fare will be deducted.

What happens if you forget to tag off?

If you don't tag on and off correctly

If you forget to tag on or off, your trip will show a 'missing tag' in our system. You will be charged the default fare, which may be more than the distance you travelled. For bus or train travel, the default fare equals 3 zones.

What if I don't tag off?

If you do not tap on and tap off correctly

you will be charged the default fare for an incomplete trip which is the maximum possible fare for that service, based on your Opal card type. You will never be charged over the Daily Travel Cap.

What happens if you tap off but not tap on?

Is it cheaper to tap card or Oyster?

No, an Oyster card is generally not cheaper than tapping with contactless (bank card or phone), as they both use the same "pay as you go" (PAYG) system and have identical fare caps and discounts, making them the same price for most journeys. Contactless is often more convenient as it avoids the £5 Oyster card cost and the hassle of topping up, but Oyster can prevent foreign transaction fees if using a foreign bank card.

Can I tap off if I haven't tapped on?

For your trip to be valid, you must tap on when you get on a service or enter the station, wharf or stop. You must tap off when you step off a service or leave a station, wharf or stop, if you do not you will be charged the default fare. You have one hour to return to tap off.

What is the maximum limit for tap and pay?

Transaction Limits : Rs. 5000/- per transactions and Rs. 15,000/- per day with just a tap and pay.

How many times can you use contactless before PIN?

There is no fixed limit to the number of contactless payments you can make. However, additional security checks may occasionally be required. When this happens, you'll be asked to enter your PIN to confirm your identity. Simply use Chip and PIN as normal.

How many times will TFL try to take payment?

We will not seek payment on more than three occasions nor more than once a day nor for longer than 30 days after your payment was declined.

How much money should I put on my Oyster card for 3 days in London?

How much credit will I need? For a single journey on either the Gatwick Express or Heathrow Express, the recommended amount is £25. A day of unlimited travel in central London within zones 1-2 is currently capped at £8.90. A £30 card will cover 3 days of travel in zones 1-2.

What are the disadvantages of the Oyster card?

Cons

• Initial Cost—The card has an upfront cost of £5, which might not be worth it if you're not travelling much.
• Limited Utility – If your month-long stay has you mostly walking to nearby destinations or your travel is limited to specific zones, an Oyster card might not offer much value.

What happens if I tap in but not out?

If you don't touch in and out, we can't tell where you've travelled from or to. This means your journey will be incomplete and you will be charged the maximum fare.

How many times can you pay contactless?

You can use your contactless card multiple times a day for purchases under £100. After several consecutive uses, you might be asked to use chip and PIN. This is just an extra security step to confirm it's you making the payments.

What to do if double charged?

Your first step is to contact the merchant you made the purchase with and dispute the transaction. Most errors are down to human error or a connection error on their system. This can result in the purchase being processed as two separate orders meaning you could receive your items twice.

What do I do if I forget to tag off?

If you forget to tag on or tag off, you will be charged a default fare. This will be automatically deducted the next time you tag on.

Do I get charged for tapping in and out at the same station?

Yes, tapping in and out at the same station usually results in a charge, often the maximum fare for an incomplete journey, because the system registers it as two separate entries rather than one trip, but refunds are generally available if you apply for them, especially within a short time frame. Transport for London (TfL) and similar systems charge a "same station exit" fee or maximum fare, but if you exit quickly (e.g., within minutes or a short time window) and don't travel, the charge is often automatically refunded within 48 hours or you can request it manually.