What happens if you forget to tap off?

You'll be charged the Single fare to the end of the journey of the bus you were travelling on - so please remember to 'Tap off'! We all make mistakes, so if you need any assistance let us know. Is this page useful?

What happens when you forgot to tap off?

If you do not tap on and tap off correctly

you will be charged the default fare for an incomplete trip which is the maximum possible fare for that service, based on your Opal card type. You will never be charged over the Daily Travel Cap. you will miss out on Opal benefits.

What happens if you tap in but forget to tap out?

Always touch in and out

If you don't touch in and out on each journey you make, we won't know where you have travelled, so we can't charge the right fare. If this happens your journey will be incomplete, and you could be charged a maximum fare.

What happens if I forget to tap off go?

If you forget to tap off at the end of your trip, an amount for Missed Tap Off or Underpayment will be deducted from your PRESTO card, PRESTO in Mobile Wallet or charged to your credit or debit card at the start of your next trip in the GO network.

How much does TfL take if you only tap out?

As we cannot work out the right fare for your journey, we'll charge you a maximum fare. If you only touch in, or only touch out, you'll be charged two maximum fares and we won't be able to work out your daily cap.

Do you have to TAP OFF Presto on the TTC and GO train?

How much can TfL fine you?

How much is a penalty fare? It's £100. This is reduced to £50 if you pay within 21 days.

What happens if I tap off twice?

The second tap displays the message "already tapped off" and no further deduction is made to the card balance.

What happens if you forget to tap out at a bar?

If they still have your card, go back to pick it up, and leave at least 20%. If they never had your card, you should still go back, explain the situation, and pay the bill in full. (Plus 20% tip.)

What happens if I forget to tap off on my Go card?

The card reader will display your fare, along with your remaining balance. If you forget to tap on or off, you may be charged a fixed fare at the end of your trip. For information on how to use and maintain your go card, take a look at our go card user guide (PDF).

How many times will TfL try to take payment?

This payment will show in your bank account as TFL.GOV.UK/CP TFL UNPAID FA. We will not seek payment on more than three occasions nor more than once a day nor for longer than 30 days after your payment was declined.

What is a penalty fare notice?

What is a Penalty Fare Notice? The National Rail Conditions of Travel state that you must have a valid ticket before you board a train. If you board a train without a valid ticket, you may either have to pay the full Single or Return fare, or you could be issued a Penalty Fare Notice.

What is the 10p charge on TfL?

The 10p on a Contactless is a first-use fee, TfL calculates your daily fee after 4am each day to apply the apply the whole day as a single transaction. This is so the daily cap can be applied. The bank card issuer is providing you with a credit facility for the whole day.

How much do you pay if you forget to tap out?

If you do not tap out, this will show as an incomplete journey, and you will be charged a maximum fare. If you do not have a valid ticket for your whole journey, you may be liable to pay a full fare or Penalty Fare.

What happens if you tap out and then tap in?

If you touch in with a contactless card or device when you enter a station, and then touch out to exit the same station within a short period of time, you'll be charged a 'same station exit charge'. You can get a refund if you have been charged for touching in and out at the same station without making a journey.

Do I get charged if I tap in and out at the same station?

Same station exits

If you touch in when you enter a station, and then touch out to exit it within a short period of time, you'll be charged a same station exit charge.

How much does TfL charge if you forget to tap out?

Keep within maximum journey times

If the time between touching in at the start and touching out at the end of your journey is more than the maximum journey time limit, you could be charged 2 maximum fares.

Do TfL cameras record?

TfL's traffic monitoring cameras are not used to record images and our enforcement cameras are normally only used to record contraventions of traffic regulations as they are happening.

How long does it take for a fixed penalty notice to arrive?

The police will send a notice to the address where the vehicle is registered to. The police must serve the notice to arrive within 14 days on the registered keeper of the vehicle. If the notice is posted within that time limit, this is presumed to be good service (though this can be challenged).

What happens if I tap off but not on?

Tap on and tap off:

For your trip to be valid, you must tap on when you get on a service or enter the station, wharf or stop. You must tap off when you step off a service or leave a station, wharf or stop, if you do not you will be charged the default fare.

Does TfL charge twice?

You could be charged two maximum fares if your journey takes too long. You may get a refund.

What happens if I forget to tap off with my debit card?

If you forget to tap on or to tap off with the same card or device: you will be charged the default fare for an incomplete trip which is the maximum possible fare for that service, based on your Opal card type. you will miss out on Opal benefits.

What happens if you tap on and off at the same station?

Always tap on when you change your mode of transport (for example, from a train to a tram). You may tap on at a train station, and then change your mind. If you tap off within 15 minutes at the same train station, you won't be charged. You can't change your mind if you tap on a tram or bus.

What is the limit on tap and go card?

You can use the contactless 'tap and go' function on Westpac Mastercard cards for purchases up to $100* transaction. Simply, follow the prompts at each terminal to determine whether a PIN is required.