What is the controversy with CEX?

ELECTRONICS chain CeX is under fire after shocking footage emerged of a girl aged just 12 buying a haul of over-18 DVDs. Filmed by her stepdad, the youngster is able to walk off with the stash of films — including violent gangster and horror movies — with no questions asked.
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Do CeX refuse to buy?

8.1 CeX reserves the right to refuse to purchase any Product at their sole discretion. 8.2 CeX reserves the right to limit the number of purchases at their sole discretion. In case of selling multiple same/similar Product, a bulk-selling discount would be applicable.
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Is CeX refurbished trustworthy?

No it is not. Their sales practices are extremely misleading and they do not honour their warranty. I brought a Fitbit versa from them because they recommended it specifically for swimming in. Unfortunately when the faulty item they sold me stopped working.
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What did CeX used to be called?

C.E.X Limited, trading as CeX (/sɛks/; Complete Entertainment eXchange; formerly Computer Exchange until 2001), is a British second hand retail store specialising in technology, computing, video games, DVDs, Blu-rays, Ultra HD Blu-rays and technology repair. It also sells new items.
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What happens when you sell to CeX?

We have a dedicated pricing team who set our buy-in prices. As with our selling prices they take into account market trends and various economic factors. Th... Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noo...
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CEX Actually Do This To Customers.. | The FREE Trade In Game Collection 25

Is everything in CeX second hand?

Print. As the nature of our business is the purchase and sale of second-hand items, all the items listed on our website are second-hand, unless stated. Most items are graded in accordance with the condition and accessories associated with them. For more information about it please click here.
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Do CeX give you cash straight away?

Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
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What does B stand for in CeX?

B - Good - Product in good condition with all essential accessories. No box required. C - Working - Product in poor condition and fully working with all essential accessories. No box required. F - Non-Working - (Applicable for select Phones only).
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Does CeX make a profit?

Most other retailers are happy to have 35-50% margin on their products, and also make the effort of paying their staff more. Yet CEX regularly has 50-70% margin on its products, and still pays its staff minimum wage. Where do all the profits go? They can't all go on rent and bills.
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Is CeX UK based?

CeX was founded in London in 1992. We have stores in the UK, Spain, Ireland, India, Italy, Australia, Portugal, Netherlands, Mexico, Poland, Malaysia and Canarias.
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What are CeX weaknesses?

CEX disadvantages

Because CEXs hold users' assets in centralised accounts, they can be vulnerable to hacking and other security breaches. Lack of privacy. CEXs typically require users to provide personal information and go through know-your-customer (KYC) and anti-money-laundering (AML) procedures.
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Do CeX check if phones are stolen?

Every used mobile device that CeX considers as a buy from the public is checked against the GSMA Device Check database. If the results show that the device has been reported as lost or stolen by a participating operator, CeX will reject the device.
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What is the disadvantage of buying refurbished?

Con: Refurbished devices may have minor cosmetic imperfections. Somebody has already used the laptop before you, so if you're buying a refurbished laptop, you are likely to discover a few dents, dings, and scratches from the previous owner. When a laptop is refurbished, some of these markings are impossible to remove.
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Why does CeX ask for ID?

Since CEX.IO is a regulated cryptocurrency exchange, we must identify our users. We ask the users to complete Identity verification in order to comply with the AML/KYC policies. Once you pass Identity verification on CEX.IO, you can: buy crypto instantly using your debit/credit card.
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What does grade C mean on CeX?

Products with minimal signs of use and in nearly mint condition are designated as “Grade A.” A product with the grade “B” is still in good shape but has some wear and tear. A product in “Grade C” condition has visible signs of heavy use.
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Can I just turn up to CeX to sell?

Selling to CeX is fast, friendly and fair. If you're exchanging a Phone or selling anything for cash you need a full CeX membership, which is free. A full membership allows you to sell all items for either cash or credit voucher.
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How much do CeX workers get paid?

Average CeX hourly pay ranges from approximately £8.44 per hour for Sales Assistant to £10.48 per hour for Team Leader. Salary information comes from 101 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
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What does CeX stand for?

The first CeX (Complete Entertainment Exchange), then known as the easy off the tongue 'Tottenham Court Road Computer Exchange' opened in a small shop at the top of Whitfield Street.
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Do CeX take broken phones?

Please note that the physical condition of the goods can affect the price or whether we accept the item at all. For information on how we grade items please click HERE. We don't buy heavily scratched, warped, cracked or chipped discs.
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Do CeX accept games without cases?

We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.). Selected Retro Game formats can be bought unboxed; this is mentioned in the items product listing (Mint, Boxed, Unboxed).
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Is CeX grade C good?

rand new with all accessories, B grade doesn't necessarily come with a box, however it could, there would be minor blemishes, scratches or marks but will come with plug and charger/cable, C grade is the lowest condition, scratches, possibly screening, slight chips but under any circumstances we do not sell anything ...
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Does CeX refund cash?

Provided it is returned with a receipt and we can verify the fault, we can offer a full refund to the original payment method, repair or replace the item, or exchange it for something else of equal value.
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Do CeX still buy DVDs?

We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.). Selected Retro Game formats can be bought ... Do CeX buy items that are missing their instructions? Yes, we do buy items without instructions.
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Do CeX check serial numbers?

Any items containing (SN) in the name must have the products original serial number, product number or activation code present.
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Do CeX use faster payments?

Bank transfer

- Domestic bank transfers (SEPA, ACH, Faster Payments) can take up to one business day to be credited to your CEX.IO account. - International bank transfers (SWIFT) require 2 to 5 business days to be credited to your CEX.IO account. - This time is measured from the moment your bank initiates a transfer.
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