What protection do sellers have on Etsy?

Etsy's Purchase Protection program for sellers applies to cases where the item does not arrive, arrives late or where there are disputes about listing accuracy.

How does Etsy protect sellers?

With Etsy Purchase Protection for qualifying orders up to $500, Etsy may refund buyers and you'll keep your earnings if: A buyer never received their package (for example, if it was lost in transit) Their item arrived after its estimated delivery date window.

Is Etsy secure for sellers?

Yes, Etsy is generally safe. They use various security measures to help protect sellers and buyers. However, be sure to make purchases only through the platform and stay on the lookout for potential scams.

Can you get your money back if you get scammed on Etsy?

However, we believe that you should always get the item you ordered or get your money back, so when those expectations aren't met, Etsy will step in to support you. Buyers may receive a full refund for purchases that never arrive, arrive late, arrive damaged, or do not match the listing description.

Are you protected when buying on Etsy?

A buyer is eligible for Etsy Purchase Protection —regardless of a listing's individual return policy—if an item doesn't match the listing description, arrives damaged, arrives after the estimated delivery date window, or doesn't arrive.

Will The Etsy Purchase Protection Programme Be Any Good? - Possible PROS and CONS

What happens if a seller doesn't refund on Etsy?

Etsy reserves the right to resolve the case on a seller's behalf, including, but not limited to, by issuing a refund to the buyer and recouping funds from the seller's account if payment was made via Etsy Payments. In some cases, Etsy may need to investigate further in order to resolve the case.

What happens if my order never arrives on Etsy?

If an item does not arrive, the seller is responsible for issuing a total refund or sending a replacement at their own (seller's) expense, including shipping. If the buyer files a case, you won't have the choice. Etsy will give them a full refund.

Can you sue an Etsy seller?

Under copyright law, you have intellectual property rights in original visual works you create, such as a photograph on a t-shirt or a design on a mug. If an Etsy seller sells your images without your permission, they have committed copyright infringement and can be sued.

Can a seller open a case on Etsy?

I would ask her to return, refund and be done with it. Then, I would order samples from the POD to see what's up. ETA: And no, you can't open a case as a seller. You'd have to ask her to do it, but I never understand why a shop owner would WANT to tell a customer to open a case against their shop.

What happens when someone buys your product on Etsy?

After you make a sale on Etsy, you can find all of the order details in your account. Etsy also sends a notification to the Etsy Seller app and an email to you at the address you use for your Etsy account. You may want to add [email protected] to your contacts, so these emails don't go to your spam folder.

Do Etsy sellers see your credit card info?

Etsy maintains records associated with transactions on Etsy Payments and does not pass any secure data, including credit card numbers or bank account information, to any sellers.

How do I stay safe on Etsy?

Check a seller's reviews and shop policies before purchase, and send an Etsy Message to a seller before buying if you have questions or concerns. If you see an unrecognized charge from Etsy on your bank or credit card statement, review these considerations.

What I need to know before selling on Etsy?

Can Etsy customers see your address?

The buyer sees the name of your shop as the seller and the address that you have listed as the address that you ship from. Hope this helps.

How do I protect my intellectual property on Etsy?

Etsy Copyright Infringement: A Summary

Instead of committing intellectual property infringement, create original designs or use licensed content and obtain proper permissions from intellectual property owners before you post third-party designs on your store.

Does Etsy track your order?

If the seller used a delivery company that is directly supported by Etsy and has added a tracking number, you'll see a Track Package button next to the order on your Purchases page. Select Track Package to see detailed information about your package's status.

Can you delete bad reviews on Etsy?

A review can be removed if it's solely about the actions of a third party, but a review that mentions a third party alongside a review of the item or service provided may not qualify for removal. Etsy Support can't remove a review at a seller's request. Please report the review if you feel it violates Etsy policies.

How do I get my money back from Etsy?

With Etsy's Purchase Protection program for qualifying orders, you'll receive a full refund if your order never arrives, arrives damaged, or isn't as described. To get help from Etsy, you'll need to choose your order, then select Open a case at the bottom of the page.

Who owns Etsy?

Esty Inc. owns Etsy and is considered its parent company.

The founders of Etsy, Robert Kallin, Chris Maguire, Haim Schoppik, and Jared Tarbell, launched the website in 2005.

Is it legal to sell Disney shirts on Etsy?

Can I Sell Disney-themed Handmade Items on Etsy? This is explicitly illegal. While you may find thousands of stores on Etsy selling handmade Disney products, this isn't legal, unless they have a specific license.

What does Etsy do if you get scammed?

Will Etsy refund me if scammed? Yes, Etsy provides buyer protection through its “Etsy Money Back Guarantee” program. If you have been scammed on Etsy, you may be eligible for a refund or resolution, depending on the circumstances.

Can I report a rude seller on Etsy?

If you see an item being sold on Etsy or a review that violates our policies, please report it by choosing Report this item to Etsy at the bottom of the listing. You can also flag an entire shop by choosing Report this shop to Etsy on the left of the shop's homepage on Etsy.com.

Are Etsy sellers responsible for lost packages?

If the package does not show delivered to your buyer you either need to replace or refund the entire amount including shipping. Sellers are responsible to get items to their buyers. If you do not purchase insurance you are taking the risk of loss. Insurance is for the seller, not the buyer.

Why do Etsy sellers take so long to ship?

Shipping times can vary based on several factors, including the shipping carrier, the distance between the seller and the buyer, and the time it takes to process the order. It's important for both buyers and sellers to understand these factors to set realistic shipping expectations for each different Etsy shop.

Do Etsy sellers take forever to ship?

Processing time on Etsy depends on the type of item being ordered. Etsy's sellers can not control how quickly their products will ship to their customers. Etsy estimates 3 to 7 business days for domestic deliveries, depending on the customer's choice of service, and 10 to 30 working days for international shipments.