What to say when someone asks for a discount?

Thank you for your interest in [Product/Service] and for reaching out about a potential discount. To better understand your needs, could you tell me more about why you're considering a discount? [Product/Service] offers [list key benefits] that can significantly improve [address customer's pain points].
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How to answer a customer asking for a discount?

If you're being asked for a discount the best thing you can do is just say ``why''. I generally see this response playing out a couple ways. Either they think the buisness has slighted them somehow. Or they believe they deserve special treatment cause they have some link to the buisness.
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How do I politely say no to a discount?

Rejecting a customer's request for a discount

"It's great to hear from you! I understand that, given your long-term loyalty to our brand, you were hoping for a discount on your next order. Unfortunately, we are unable to provide discounts on individual orders.
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How to respond to someone asking for a lower price?

Just give a slightly lower amount. If they are asking that question they will likely want to go even lower no matter what you say. Let them feel like they are getting a deal while you still have good margins.
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What to say to get a discount?

“What's the best price you can give me?” This question puts the onus on the other person to offer a lower price, which can help you get a better deal.
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5 Most Powerful Sales Questions Ever

How do you respond when your client asks you to do it cheaper?

Make the response personalized
  1. Acknowledge the question. As challenging as it is to answer a question about your pricing, it's important not to despair. ...
  2. Describe behind-the-scenes work. ...
  3. Showcase your expertise. ...
  4. Explore alternative pricing options. ...
  5. Don't be afraid to say no when your client asks if you can do it cheaper.
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How to politely offer a lower price?

You should open a price reduction negotiation with the acknowledgement of the deal currently on the table. Acknowledge your willingness to reach a final offer and state what it will take for you to get a deal that you deem to be acceptable. Stay confident, stay calm, and make sure you express yourself well.
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How do you politely say no to lower prices?

An effective email for this approach might look like this:

We understand you want a discount on your order, and we deeply value your business. Unfortunately, we can't offer a discount at this time.
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Why do people ask for discounts?

Usually, asking for discounts does not mean that the customer is cheap, greedy, or unappreciative. They just love your product, want to support you, and are asking for some help to do so. Though this may not be the case all the time, I find that I feel a lot better when I'm not assuming the worst of people.
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How to respond to a lower offer?

Accept that the offer is low-ball

Do not respond right away; let them know that you will get back to them. Consider what strategy might work best. You can say you are willing to negotiate but you want to hear an offer that is serious.
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How do you politely decline a price offer?

Thank you for taking the time to put together a quote for [Product/Service]. I appreciate the effort you and the team put into preparing this proposal. However, [give a clear reason], we have decided to decline the offer. I regret that we're unable to go forward with the proposal at this time.
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How do you tell someone you don't offer discounts?

How to Say “No” to Discounts
  1. “We don't have discounts.” ...
  2. “We don't play those games.” ...
  3. “We treat all our service professionals equally well because we know our service is critical for your safety.” ...
  4. “This rate is as inexpensive as possible for this level of service.” ...
  5. Don't over-explain. ...
  6. Keep it black and white.
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How to tell a client you can't lower the price?

“[Name], I totally respect that you're trying to do what's best for your company right now, but the offer I've just made is the best I can do and still give you the (level of service, quality, value, etc.) that you'd expect and be happy with.
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How to refuse a discount request politely?

Request for Discount

We truly appreciate your interest and your support as a valued customer. Regrettably, we're unable to offer additional discounts at this time. Our pricing reflects the value, quality, and service we provide, and we believe it to be competitive and fair in the current market.
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How to say discount without saying discount?

Synonyms of discount
  1. reduction.
  2. deduction.
  3. abatement.
  4. drop.
  5. rebate.
  6. depreciation.
  7. decline.
  8. loss.
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What would you do if a customer is asking for a big discount but you are not able to give it?

(If discounts aren't possible) We currently don't offer discounts on [Product/Service] due to [brief explanation], but the value it provides is truly unmatched. Thank you for your understanding. We're confident that [Product/Service] will be a valuable asset to you.
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How do you respond to a customer asking for a lower price?

How to respond to a customer's price negotiation request
  1. Share the lowest terms you can offer and add variables. ...
  2. Examine why they want to negotiate and actively listen. ...
  3. Focus on the simplest issue first. ...
  4. Trade discounts for concessions. ...
  5. Convince them of the value of your product. ...
  6. Negotiate as long as possible.
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How to bargain respectfully?

Mastering the Art of Negotiation: 9 Rules of Haggling
  1. Everything is negotiable. ...
  2. Make a deal and get small stuff thrown in. ...
  3. The bigger the deal, the more bargaining you can do. ...
  4. Getting a bargain without lowballing. ...
  5. Do your homework first. ...
  6. Be willing to walk away. ...
  7. Don't let the seller know how bad you want something.
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How to negotiate without offending?

Here are six lessons I've learned that can help you score a great deal.
  1. Be friendly, but firm.
  2. Be perceptive, not presumptuous.
  3. Know more, pay less.
  4. Be frugal, not cheap.
  5. Act decisively, not hastily.
  6. Set limits, not limitations.
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How do I reply to a discount request?

Thank you for your interest in [Product/Service] and for reaching out about a potential discount. To better understand your needs, could you tell me more about why you're considering a discount? [Product/Service] offers [list key benefits] that can significantly improve [address customer's pain points].
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How do you respond when someone asks for the lowest price?

I will generally say: "Sorry, I don't negotiate against myself, but please go ahead and make a reasonable offer and I will consider it". I'd say I never hear from about 70% of them, 20% give me some smartass reply and 10% actually make an offer.
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How to respond to a customer who says too expensive?

If a Customer Says “It's Too Expensive,” Remind Them They Get What They Pay For. Once you understand what factors are influencing your customer, you can help them see why your product's price is so “expensive.”
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How to respond to lowball offers?

Acknowledge it's a low ball offer

One approach is to simply say that you're willing to negotiate, but that you need to hear a serious starting offer. Another is to counter-offer with a price that's slightly lower than your asking price – even just $1,000 below it.
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How to reject an offer smoothly?

Tips For Declining A Job Offer
  1. Show gratitude. Communicate to the employer that you are grateful for the opportunity. ...
  2. Write concisely. ...
  3. Review the decision. ...
  4. Offer to stay in communication. ...
  5. Consider other benefits. ...
  6. Remain honest. ...
  7. Provide ample notice. ...
  8. Maintain communication records.
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How do I politely say the offer is too low?

However, the salary is lower than I was expecting, considering my background and experience. I would be more comfortable if the amount was closer to $X, and I would really like to see if we can make this work.” The important thing is to be confident and courteous while expressing gratitude for the offer.
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