Who owns Back Market?

Back Market is a privately held company founded in 2014 by Thibaud Hug de Larauze, Quentin Le Brouster, and Vianney Vaute. It is not owned by a single entity but is backed by several venture capital firms and investors, including Sprints, following a 2022 funding round that valued the company at nearly $6 billion.

Who is the owner of Back Market?

Thibaud Hug de Larauze is the Co-Founder and CEO of Back Market, a leading marketplace for refurbished electronics. Under his leadership, Back Market has grown significantly, raising substantial funding and achieving a remarkable valuation.

Is Back Market UK trustworthy?

Yes, Back Market UK is generally considered trustworthy, operating as a large marketplace for vetted refurbishers, offering strong buyer protections like 30-day returns, 1-year warranties, and generally positive customer reviews on Trustpilot for good value, quality, and service, though like any marketplace, experiences vary, with some negative feedback on customer service or specific seller issues. 

What is the disadvantage of buying refurbished?

The main cons of refurbished items are older technology, potentially minor cosmetic flaws (scratches, scuffs), shorter or less comprehensive warranties, and sometimes missing original accessories, though these issues vary greatly depending on the seller (manufacturer vs. third-party) and the item's grade. You might also face limited availability for specific models, colors, or configurations, and battery life can be a concern.
 

Is Back Market used or refurbished?

Other renewed electronics sold on Back Market have been tested, refurbished and cleaned by independent refurbishers. These don't usually come with original accessories or packaging, but they are still guaranteed to have perfect functionality.

How a Traded-In Apple iPhone Gets Refurbished | WSJ

What is the best alternative to Back Market?

Swappa is another great alternative to BackMarket. Similar to BackMarket, on Swappa, you can buy and sell phones. Selling your iPhone and other devices on Swappa can help you negotiate a higher price for your device than what Back Market offers, but at the cost of you having to do a lot more work.

Why does Back Market need my social security number?

Long answer — our payment provider Adyen requires your full driver's license number or the last 4 digits of your Social Security Number (SSN) to confirm your identity and transfer money into your bank account. Your personal information is completely secure and is only used to verify your identity and prevent fraud.

Does Back Market sell real things?

Back Market was founded on the idea of creating a safe marketplace, so that buying premium refurbished electronics would be easy, affordable, and safe. This is the reason we do everything we can to keep the fake duds out, but nothing in life is foolproof (no matter how hard we try).

How does Back Market make money?

The marketplace focuses on premium devices, with smartphones comprising 75% of sales. The company has diversified revenue through partnerships with carriers, warranty providers, and insurance companies. A new "Verified Premium" category for pristine devices with original parts allows for higher margins.

Should I trust Amazon refurbished?

Amazon Renewed is your trusted destination for pre-owned and refurbished products. Amazon Renewed items are professionally inspected and tested to meet quality standards by an Amazon qualified and performance-managed supplier.

Is it better to get pre-owned or refurbished?

Preowned items are simply used and sold as they are, while refurbished products are repaired, tested, and often come with a warranty. Refurbished is usually the safer choice with good savings and quality. Preowned can be cheaper, but it may come with more risk.

Is Back Market UK trustworthy?

Yes, Back Market UK is generally considered trustworthy, operating as a large marketplace for vetted refurbishers, offering strong buyer protections like 30-day returns, 1-year warranties, and generally positive customer reviews on Trustpilot for good value, quality, and service, though like any marketplace, experiences vary, with some negative feedback on customer service or specific seller issues. 

How long does Back Market take to deliver in the UK?

Our sellers only ship on business days (no weekends or holidays). Orders placed after 1 PM will be shipped out the next business day. If your order contains a large device (e.g. TV), it'll ship within 2 business days.

What is Amazon's refurbished site called?

Amazon Renewed is your trusted destination for refurbished, pre-owned, and open-box products. Products sold on Amazon Renewed have been inspected and tested to be fully functional by an Amazon qualified and performance managed supplier. The supplier may be the seller of record, when that is not Amazon EU S.

How do I spot a fake refurbished product?

Look for Authentic Refurbishment Certification

One of the clearest signs of a fake refurbished laptop is the lack of official certification. A legitimate refurbished device should come with a certificate or proof that it was restored either by the manufacturer or an authorized refurbisher.

Is everything on Back Market refurbished?

Nope. We don't refurbish anything ourselves. Back Market is marketplace, not a seller or distributor. However, we work with some of the best tech refurbishers across the globe, they are the ones offering refurbished devices for sale on the marketplace.