Why does TfL keep taking 10p?

When you use your Starling card on public transport (like TfL) - they'll do a card check, which will show a small payment of £0.10. They'll update the amount once they work out your fare after a few days.
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Why does TfL keep charging me 10p?

The 10p payment is to check that the card is valid and has some balance.
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Why am I getting charged so much from TfL?

The problem arises because TFL charge the same for Contactless as they would do for Oyster travel. Because TFL put a cap on the maximum fare for a day (which is in your interest) the only way that they can take payment is at the end of the day once all your travel has concluded.
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Why does the bus only take 10p?

Occasionally, we may authorise a small payment (e.g., 10p) to check with your card issuer that the card is valid. This is a standard process, particularly if it's the first time your card has been used or we haven't seen it in a few days.
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Why is my TfL charge different every day?

Dan James Because there is a cap on what you pay on a daily basis. A daily cap is calculated over 24 hours for pay as you go journeys that start at 04:30 and end on 04:29 the next day.
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Why is TfL double charging me?

When you use contactless or Oyster to pay as you go, there is a maximum amount of time that you can spend making a single journey on Tube, DLR, London Overground, Elizabeth line and National Rail. If you spend longer than the maximum journey time for your journey, you could be charged 2 maximum fares.
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What is the 10p charge on tube?

Why do I have a £0.10 charge from Transport for London (TfL)? When you use your Starling card on public transport (like TfL) - they'll do a card check, which will show a small payment of £0.10. They'll update the amount once they work out your fare after a few days.
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What happens if you forget to tap off?

You'll be charged the Single fare to the end of the journey of the bus you were travelling on - so please remember to 'Tap off'! We all make mistakes, so if you need any assistance let us know. Is this page useful?
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Why did First bus charge me 10p reddit?

Yep, the main reason is so they can work out how much to accurately charge you because in the case of TFL, there is a maximum daily cap but it doesn't know if you will only use one trip or multiple in that given day. So the 10p is just on hold until all trips have had a chance to be calculated.
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How to reduce TfL charges?

Top ways you can save money on TfL fares
  1. Hopper Fare* When travelling by bus or tram, if you use the same payment method when touching in, you can get unlimited journeys within an hour for just £1.75. ...
  2. Daily Caps** ...
  3. Concessions*** ...
  4. Pink Card readers**** ...
  5. Pay as you go. ...
  6. Off-peak travel.
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Is Oyster cheaper than contactless?

As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable.
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What happens if I tap in and out at the same station?

If you touch in with a contactless card or device when you enter a station, and then touch out to exit the same station within a short period of time, you'll be charged a 'same station exit charge'. You can get a refund if you have been charged for touching in and out at the same station without making a journey.
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How to know if TfL is overcharged?

If you think you've been charged in error, you'll need to log into your Transport for London (TfL) online account to view and confirm the details of the disputed fare or charge. If you still feel you've been incorrectly charged, you'll then need to contact TfL to resolve this for you.
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How do I claim overcharged TfL?

Call TfL customer services on 0343 222 1234, which costs the same as calling a normal 020 number.
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How to appeal a TfL charge?

If you disagree with our decision to reject your representation, you have the right to appeal to the tribunal.
  1. To appeal you need to complete the form sent with the Notice of Rejection.
  2. Do not send this to us but to the address shown on the appeal form.
  3. You may opt for either a personal or postal hearing.
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What happens if I tap off twice?

The second tap displays the message "already tapped off" and no further deduction is made to the card balance.
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What is the penalty fare for TfL?

How much is a penalty fare? It's £100. This is reduced to £50 if you pay within 21 days.
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Why does TfL sometimes charge 10p?

This is so daily caps can be applied. Usually, travellers using pay-as-you-go contactless will be charged 10p at the time of tapping in as a first-use fee, their bank then provides your account with credit for travel for the whole day.
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What is the cheapest way to use the London Underground?

Using pay as you go (paying only for the journeys you make when you travel) is the easiest and cheapest way to pay for travel in London. You don't have to work out the cost of your journey in advance or buy tickets. You can pay as you go using: A contactless card or device (overseas charges may apply)
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What happens if I don't tap in but tap out?

Always touch in and out

Touch in at the start of your journey and touch out at the end of your journey to pay the correct adult fare, even if the ticket gates are open. If you don't touch in and out on each journey you make, we won't know where you have travelled, so we can't charge the right fare.
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How do I complain to TfL?

To tell us about an urgent safety matter, call 0343 222 1234 (call charges may apply) or select the 'safety issues and incidents' option on the form below. For all non-safety critical matters, we aim to respond to you within 10 working days.
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What to do if I'm charged by TfL but haven't gone out?

Didn't touch in or out
  1. Oyster - we'll automatically add it to your card the next time you touch in or out.
  2. Contactless - the refund will show on your next card statement, or we will adjust the fares charged when you next travel.
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Why was I charged $15 by TfL?

The Congestion Charge is a £15 daily charge if you drive within the Congestion Charge zone 7:00-18:00 Monday-Friday and 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year's Day bank holiday (inclusive). The easiest way to pay is by setting up Auto Pay.
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