Why is Back Market bad?

While the "fair" phone exceeded expectations, the "excellent" and "good" models were riddled with issues, from poor-quality repairs to non-original parts. If you're considering buying from Back Market: Be Cautious: Their grading system doesn't align with the actual quality of the devices.

Is Back Market UK trustworthy?

Q: Is Back Market legit and trustworthy? A: Back Market, a platform for refurbished electronics, has mixed reviews. Many customers report positive experiences with competitive prices, good product conditions, and prompt shipping.

Is it safe to buy on the Back Market?

Back Market is an online marketplace that lets independent sellers sell refurbished devices at a lower price. It sounds too good to be true, which begs the question, is Back Market legit? In short, yes—Back Market is legitimate. Still, there are things to be aware of when you're buying a device there.

Why is Back Market so cheap?

One of Back Market's biggest advantages is its affordable pricing. By selling refurbished items, the platform offers high-quality electronics at significantly lower prices than new ones.

Are Back Market phones blacklisted?

Back Market items are reborn devices with a past life, and as detailed as our sellers are, a device can be blocklisted after a seller has already checked and refurbished the device.

Is Back Market Actually a SCAM?

What happens if I bought a blacklisted phone?

After blacklisting, the handset is inactive on all Networks (provided they support blacklisting) and the handset cannot be used again unless it is un-blacklisted by the telecommunications service provider (or it the IMEI number is (illegally) changed).

Is Back Market legal?

Short answer: Yep. Long answer: Definitely. We've been around since 2014. Since then, we've been testing and perfecting our marketplace to make it what it is today.

Who owns Back Market?

Back Market – now a certified B Corp, which guarantees certain ethical standards – was founded in 2014 by Hug de Larauze and two friends, Quentin Le Brouster and Vianney Vaute. He says the launch was inspired by working with refurbishment specialists who were selling their wares on the likes of eBay.

Is Back Market all refurbished?

No, we don't refurbish anything ourselves. Our role is to find the best refurbishers, to keep an eye on the quality of their services and to make it easy for you to access good-as-new refurbished goods without any qualms (and with warranties).

Why does Back Market need my SSN?

Long answer — our payment provider Adyen requires your full driver's license number or the last 4 digits of your Social Security Number (SSN) to confirm your identity and transfer money into your bank account. Your personal information is completely secure and is only used to verify your identity and prevent fraud.

Do Back Market use genuine parts?

Batteries from all other devices (tablets, laptops, etc.) are guaranteed to have at least 85% of their original capacity. The professional refurbishers who sell on Back Market repair and refurbish devices using compatible or original parts. They commit to using parts supplied by reliable, high-quality manufacturers.

Can you return stuff on Back Market?

Once you receive your Back Market order, you have 30 days to return it to the seller. All you have to do is reach out to us.

Where is Back Market located?

Back Market Inc is a technology company based in Brooklyn, NY that specializes in the refurbishment and resale of electronic devices. With a focus on sustainability and affordability, Back Market Inc offers a platform for consumers to purchase high-quality refurbished products at competitive prices.

Why do Back Market prices change?

Our prices are not necessarily always consistent for several reasons. Firstly, due to the nature of Back Market, we work with a number of refurbishing partners, and each of them is free to set their own prices for each product. Also, only the best prices per product and per grade are offered on the website.

How long does Back Market take to deliver in the UK?

All orders ship within 1 business day, but depending on what time you place your order, it may ship even sooner. A few things to consider: Our sellers only ship on business days (no weekends or holidays). Orders placed after 1 PM will be shipped out the next business day.

Is Raylo trusted?

Raylo customer reviews

It's rated excellent, 4.5 out of 5, from over 13,500 reviews. We love reading reviews where people give a tiny bit of insight into their life too, here's one of our favourites: “I have never found the process of getting a new phone so straightforward.

Is Back Market shady?

Without any doubt, Back Market is a legitimate marketplace. Here's why: Founded in 2014, the company has been operating for more than eight years. Since the company has expanded to almost 15 countries, it is not a shady business.

Why not to buy refurbished items?

The buyer risks getting hardware that may not even work properly. Just because a device can turn on doesn't mean it can go online, get a signal, etc. By law, used products in many states have an implied warranty. A device has to be able to do what it was designed to do, even if sold used.

Which is the most trusted refurbished site?

Amazon Renewed is your trusted destination for pre-owned, refurbished products. Products sold on Amazon Renewed are professionally inspected and tested to work as expected by an Amazon qualified and performance-managed supplier.

What is the UK alternative to Back Market?

Is Back Market a Chinese company?

Founded in Paris in 2014, the company has grown by double digits year over year and to date over 30 million refurbished devices have been sold on Back Market across 17 markets, avoiding approximately 1.6 million tons of carbon emissions.

Who is the CEO of Back Market?

Thibaud Hug De Larauze Co-Founder & CEO, Back Market.

Does Back Market work in the UK?

Back Market is currently available in 13 European countries, Australia, Japan, South Korea, the UK, and the United States of America.

Does Back Market use genuine Apple parts?

All smartphones offered on Back Market are delivered with a compatible phone charger. To avoid electronic waste, our devices are delivered without earphones. You will receive a “like new” device with genuine Apple replacement parts that has been thoroughly cleaned and inspected.

Does Back Market cover theft?

Namely, it does not apply in case of loss by the Buyer or theft. In addition to the legal guarantee and the Seller Warranty, Buyers may take out a paid insurance covering breakage and theft of the Product.