Yes, you can return a bra to New Look, but it must be unworn, in its original condition, and with all tags intact for hygiene reasons. Lingerie items should be tried on over your own underwear. Returns are accepted within 28 days of purchase, with a receipt or proof of purchase required.
Lingerie items must be unworn and returned in original packaging with labelling intact. Lingerie items not returned in original purchase condition will be ineligible for a refund. 4b. Underwear, cosmetics, pierced jewellery, face coverings & perfume purchased in-store are non-returnable.
For hygiene reasons, you can't return underwear, piercing jewellery, opened or unsealed health and beauty products, face masks or swimwear where the hygiene seal isn't intact. This doesn't affect your statutory rights.
Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additional non-returnable items: Gift cards.
Under our general 60 Day returns policy: Items purchased online, including via Click & Collect, can be returned through either the online process or in-store, with returns not dependent on their channel of purchase. Goods purchased in-store must be returned in-store.
Yes, you can return a bra if it doesn't fit properly. Most lingerie retailers understand that finding the perfect support requires trying garments in your own space. The standard return process typically requires the item to be in original condition with tags attatched.
You can return your item within 28 days, including items purchased with promotional discounts. (Your 28 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
For example, some folks might return clothing after wearing it to special events like job interviews or weddings. Tracking these wardrobing instances can be tricky unless the items show clear signs of use or are outed through social media. While wardrobing isn't illegal, it's definitely fraudulent and unethical.
The returned items must not be earrings, cosmetics, charity items, seconds, samples customised/personalised items, gift cards or underwear (we will accept bras), Cotton On Body Self Love items (Due to hygiene reasons).
All returns should be made in their original condition – by this, we mean: Item(s) should be in an unworn and unused condition. Multi-pack items must all be returned together.
At Curvy, your happiness is our priority. If something you've purchased isn't quite right, we're happy to accept it back for a refund, exchange, or store credit. We want you to shop with peace of mind, knowing we've got you covered. 100-Day Returns: You have up to 100 days to return items after your purchase—no rush!
We cannot accept any returns without a valid receipt/order number (we no longer send dispatch notes, find out more here). Can someone return a purchase on my behalf? Yes of course. Make sure they have the receipt, and the original payment card if applicable.
Defective or Damaged Items: If the underwear you receive is defective, damaged, or has quality issues, you typically have the right to return it for a refund or exchange. This could include issues like tears, holes, or faulty stitching.
You can return either in-store or via a drop off point and will receive your refund within 14 calendar days. Find out about our sale returns policy here. Before coming to store, generate a QR code and package your item(s) in the original bag or a suitable alternative bag.
With 391 stores across the UK and Republic of Ireland, the brand focuses on affordable, trend-led, broad-appeal fashion, targeted at a diverse customer base. Typically geared towards women in their twenties and thirties, New Look has a social reach of over 7.1m and is most followed on Instagram and Facebook.
Some products are nonreturnable, such as perishables, products that may pose potential health and safety risks once sold, products with shipping restrictions, customized products made specifically for you, redeemable products, Amazon Pharmacy products, and digital products.
perishable items, for example frozen food or flowers. newspapers and magazines. unwrapped CDs, DVDs and computer software. sealed items that for health or hygiene reasons cannot be returned once they have been opened, for example underwear.
Products that are physically damaged, defective, has missing parts, or are different from their description in the product details page are eligible for return. You may also return products if there is a change of mind and you do not wish to keep the item with you.
Even though they don't have to do it by law, lots of shops will say you can return items within 14 or sometimes even 30 days, as long as they're not used. Your rights are the same even if you couldn't check or try on the item before you bought it, for example if the changing rooms were closed.
But sometimes, the shirt or pants you buy don't fit quite right or perhaps you've bought someone a gift that wasn't wanted. So what can you do? Although many merchants will accept returns for refunds or exchanges if you aren't satisfied with a purchase you have made, they are under no obligation to do so.
