Can you enter Winter Wonderland late?

2.8 You will need to purchase tickets for specific entry times, but once you are in the Event you can stay until close. Entry times are: 10:00-12:00, 12:00-14:00, 14:00-16:00, 16:00-18:00, 18:00-20:00, 19:00-21:30. Every effort to admit latecomers will be made, but admission for latecomers cannot always be guaranteed.
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Can I change my Winter Wonderland ticket time?

You will need your booking reference number and email address to log in, and will then find an 'Exchange Tickets' section where you will be able to amend your booking. Please note a booking fee will apply.
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Can you just walk into Winter Wonderland?

You must have a pre-booked time slot to enter Winter Wonderland, you can only enter during your time slot but once you're in you can stay as long as you like. Entry is free during off-peak periods and costs between £5 – £7.50 for peak hours.
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Does Winter Wonderland have time slots?

Please make sure you check your entry ticket time ahead of your visit, as you will only be able to gain entry within your allocated time slot. Please arrive in good time for your allocated entry slot.
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How long are you allowed to stay at Winter Wonderland?

You are welcome to stay until the park closes at 22:00! Please note that all bars close at 21:45.
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Should YOU Visit Winter Wonderland? - Hyde Park, London

Is 2 hours enough at Winter Wonderland?

Recommended visiting time for Hyde Park's Winter Wonderland is around three hours, but make sure you give yourself plenty of time to try out a few rides or games, watch a few performances and sample some delicious food and hot mulled wine.
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Can you just turn up to Winter Wonderland London?

Yes, all visitors will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland. You will need to purchase an Off-Peak, Standard, or Peak entrance ticket depending on when you wish to attend. Please note all members of your party will require an entry ticket.
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Can you buy Winter Wonderland tickets at gate?

Yes, there are several box offices at Hyde Park Winter Wonderland where you can buy tickets for all attractions. Please be aware that these are subject to availability, and we strongly advise you to book your tickets in advance to avoid disappointment. Please arrive in plenty of time if choosing this option.
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Does Winter Wonderland shut at 10?

During the winter, the event opens from 10:00am to 10:00pm daily, excluding Christmas Day.
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Is Winter Wonderland better at night or day?

Mornings are great for families, where you can explore Winter Wonderland at a leisurely pace. When the evening comes around, Hyde Park is transformed by thousands of sparkling lights – so grab your mulled wine, hot chocolate, or stein of Bavarian beer and get ready to join in the festive fun.
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Can you go Winter Wonderland without booking online?

Winter Wonderland is a CLOSED SITE, meaning only people with an e-ticket will be allowed entry into the event. Please note that all those aged 16 and under must be accompanied by at least one adult (who must also purchase an e-ticket even if they are not planning to go on the rides etc).
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Do you need ID for Winter Wonderland?

All guests will require a valid identification document confirming they are aged 18 or over to enter Bavarian Hall during the evening session (6PM-10PM).
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Does Winter Wonderland sell out?

Tickets sell out especially at weekends and evenings so we recommend that you book ahead. Please note that tickets are not refundable or exchangeable. See Ticketing and Concessions (below) for further details. We strongly advise arriving at Winter Wonderland 30 minutes prior to your booked attraction.
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Can I give my Winter Wonderland tickets to someone else?

Unfortunately, as per our Terms and Conditions you agree to in the final stage of booking, tickets are non-refundable once payment has been made. As such, we will not be able to cancel your booking and issue you a refund. You are welcome to give the tickets to a friend or family member as a gift.
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What time is off peak for Winter Wonderland?

Tips for enjoying Hyde Park Winter Wonderland

Visit during off-peak times like mornings and weekdays for a quieter experience. You'll also save money as morning tickets (usually between 10:00 and 12:00) are free, and you can stay in the park for as long as you like.
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Is Winter Wonderland expensive?

On weekdays, entry to Winter Wonderland is free on until 2pm; £5 per person until 4pm, and after 4pm, is £7.50. At weekends, prices start at £5, increasing to £7.50 from 2pm (and staying that way all day).
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Can I get a refund for Winter Wonderland?

REFUNDS AND RE-SALES– Once purchased, tickets cannot be resold, transferred or returned.
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Do you need cash for Winter Wonderland?

While you can use cash at Hyde Park Winter Wonderland, all our bars and stalls accept contactless payments. You will also be able to use contactless payments at our rides, token booths and games. Was this article helpful?
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How much are Winter Wonderland tickets at the door?

The annual favourite is back for its sixteenth year in 2023. Entry to Winter Wonderland is free during off-peak hours and either £5 or £7.50 during peak times, and you can head along for cheerily lit fairground rides, a child-friendly Santa Land (including Santa's grotto) and quaint Christmas markets.
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Can you enter any gate at Winter Wonderland?

Each gate is best to enter for specific areas and attractions so you don't waste any time getting in and getting onto your first ride or getting your ice skates on!
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Can I take my own food to Winter Wonderland?

Yes, you can take your own food into Winter Wonderland. However, by the time you've smelled the unmistakable waft of mulled wine and flame-grilled bratwurst, you might not want to tuck into your picnic!
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Can I take a bag into Winter Wonderland?

We strongly advise not bringing large bags or luggage to event as we may not be able to accommodate these. We advise only bringing a handbag or small rucksack. We ask all guests to be vigilant and not to leave bags and belongings unattended at any time.
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Can you book Winter Wonderland on the same day?

Yes, there are several box offices at Hyde Park Winter Wonderland where you can buy tickets for all attractions. Please be aware that these are subject to availability, and we strongly advise you to book your tickets in advance to avoid disappointment.
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Can you smoke in Winter Wonderland?

Smoking is only permitted in outside areas. 13. Winter Wonderland and Bavarian Village close at 22:00.
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What should I wear to Winter Wonderland?

Find out what you and your family need to wear for the real snow of Santa's Winter Wonderland. Wrap up warm, as you would for a cold winters day! Warm clothes, gloves and a hat are ideal.
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