How long does it take CeX to check a phone?

The test time for phones is 20mins + charge time.
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How long does it take CeX to verify?

If you've submitted everything correctly, you'll get an email from our Compliance Officer confirming successful verification within an hour.
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Do CeX check if phones are stolen?

Every used mobile device that CeX considers as a buy from the public is checked against the GSMA Device Check database. If the results show that the device has been reported as lost or stolen by a participating operator, CeX will reject the device.
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How long does CeX trade in take?

Print. For online orders posted to warehouse, once we receive your goods we will get to work immediately, and we will endeavour to test and process payments within a week. Please ensure that your contact and payment details are up to date on webuy.com before placing your Sell to CeX order.
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How long does it take for CeX to check a console?

Normally takes between 15 mins - 1 hour as they will want to test things and it depends how busy they are so try and go there at a non busy times. I've traded in a PS3, 360 and Sony wireless headphones before.
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Exposing CeX's Filthiest Scam (2023)

Do CeX give you cash straight away?

Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
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Can you sell faulty items to CeX?

Please ensure that the items you are selling are clean and presentable. Please note that the physical condition of the goods can affect the price or whether we accept the item at all. For information on how we grade items please click HERE. We don't buy heavily scratched, warped, cracked or chipped discs.
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Do CeX take broken phones?

Discounted - Poor condition but must be fully working. Chips, dents and scratches are acceptable providing function is not impeded. Cracks or missing/broken casing is not acceptable.
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Does CeX give cash in hand?

When selling items to any CeX store you can be paid by the following methods: CeX Voucher. Cash. Bank Transfer (FPS)
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Do CeX ask for proof of purchase?

(a) Accompanied by a valid proof of purchase for the Products. (b) Returned Products to CeX should contain all items included in the original Product.
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Can I sell a phone that I found?

You can't sell a phone you've reported as stolen. You can't sell a phone you just find in the street. And, uh, you can't steal a phone and then sell it to a recycler. In fact, it'd count as an illegal sale.
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Do CeX pay cash for phones?

CeX is the UK's biggest second-hand electronics and entertainment specialist. You can buy, sell and exchange your games, phones, consoles, laptops, tablets, computers, electronics & gadgets for cash.
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Do CeX buy phones without box?

Do CeX buy items that no longer have their original box? We will buy most unboxed hardware, however we do not buy unboxed Optical Media (DVDs, Games, Blu-rays, CDs etc.).
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Do you need ID to collect from CeX?

When coming to collect your order, please ensure that you bring ID with you. If you are unable to present ID upon collection, or the ID does not match the details of the person who placed the order, we will not be able to hand over the items purchased.
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Do CeX check serial numbers?

Any items containing (SN) in the name must have the products original serial number, product number or activation code present.
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What does grade C mean on CeX?

Products with minimal signs of use and in nearly mint condition are designated as “Grade A.” A product with the grade “B” is still in good shape but has some wear and tear. A product in “Grade C” condition has visible signs of heavy use.
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How much will CeX pay?

The average CeX Webuy Entertainment salary ranges from approximately £14,913 per year for a Sales Assistant to £38,000 per year for an Operations Manager. The average CeX Webuy Entertainment hourly pay ranges from approximately £7 per hour for a Retail Assistant to £10 per hour for a Team Leader.
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What does CeX stand for?

C.E.X Limited, trading as CeX (/sɛks/; Complete Entertainment eXchange; formerly Computer Exchange until 2001), is a British second hand retail store specialising in technology, computing, video games, DVDs, Blu-rays, Ultra HD Blu-rays and technology repair. It also sells new items.
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What ID do I need for CeX?

Current Signed Passport. EU National Identity Card. Current UK photocard Driving Licence (full/provisional)
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What do I need to sell a phone at CeX?

Before selling any device to us, you will need to remove all accounts and cloud based logins from your device. Guides on how to remove your accounts/ icloud for Apple devices can be found here , and for Android devices here. Are there any memory or external storage devices/cards in your device?
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Does CeX do free repairs?

Cex Clinic is a repair service offered to customers for a fee. Once the repair is carried out, a 2-year warranty on the repair is offered (apart from liquid damaged items, which will receive a 1-month warranty). If we are unable to repair it, there is no fee.
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Can I just turn up to CeX to sell?

Selling to CeX is easy and you can choose how you sell, so you can sit back, relax and cash in your clutter at your convenience. Head down to your local high-street CeX and be greeted by our friendly in-store staff.
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Can I return a phone to CeX?

You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them processed as per our Returns policy. Alternatively, you can also return it to us by post, for either a refund or replacement.
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Can I refund at CeX?

Provided it is returned with a receipt and we can verify the fault, we can offer a full refund to the original payment method, repair or replace the item, or exchange it for something else of equal value.
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Does CeX pay same day?

Once the order has been processed by the store, payment is made to your account through Bank Transfer (FPS), which should reflect in your account before noon the next day.
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